Uniphore acquires ActionIQ and Infoworks

Mergers and Acquisitions, , ,

The move gives the company capabilities that are essential to its new Zero Data AI Cloud platform.

on December 6, 2024
 
Uniphore acquires ActionIQ and Infoworks

Uniphore announced today that it is acquiring data technology firms ActionIQ and Infoworks. The move is a key part of the company’s new Zero Data AI Cloud, aimed at accelerating business AI adoption.

The platform is designed to overcome common hurdles in enterprise adoption, such as data access, accuracy and flexibility. The Zero Data AI Cloud helps organizations use their data better by removing the need for complicated data migrations and integrations.

 

“The top reason we hear about these AI initiatives stuck in a proof of concept and not in production is that these enterprises don’t have their raw material, which is data, prepared in a way that these AI models and AI agents can start to consume,” Umesh Sachdev, Uniphore CEO & Co-founder, said on CNBC.

ActionIQ’s customer data platform and Infoworks’ enterprise data platform significantly enhance Uniphore’s AI capabilities.

  • ActionIQ brings expertise in customer data management, enabling businesses to gain deeper insights into customer behavior and preferences.
  • Infoworks specializes in data engineering and automation, simplifying the process of preparing and cleaning data for AI analysis.

Uniphore believes combining these technologies with its AI capabilities will give organizations a tool to speed the development and deployment of AI-powered applications.

 

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About the author

 

Staff

Constantine von Hoffman is managing editor of MarTech. A veteran journalist, Con has covered business, finance, marketing and tech for CBSNews.com, Brandweek, CMO, and Inc. He has been city editor of the Boston Herald, news producer at NPR, and has written for Harvard Business Review, Boston Magazine, Sierra, and many other publications. He has also been a professional stand-up comedian, given talks at anime and gaming conventions on everything from My Neighbor Totoro to the history of dice and boardgames, and is author of the magical realist novel John Henry the Revelator. He lives in Boston with his wife, Jennifer, and either too many or too few dogs.

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