Tag Archives: Teams

Survey: Customer-Service Teams Want More Mental-Health Resources

Survey: Customer-Service Teams Want More Mental-Health Resources by Nina Lentini , Staff Writer @Nina_Lentini, November 24, 2021  When you have an issue with a company, using Twitter is the answer. Yet there are still those who default to the phone call, which drives them insane with long hold times.But as it turns out, discontent is often … Continue reading Survey: Customer-Service Teams Want More Mental-Health Resources

Serendipitous Innovation Advantage for Hybrid and Remote Teams

Gleb Tsipursky November 5, 2021 “I don’t see how we can replace the serendipitous innovation advantage of hallway conversations. At least a third of our best innovation ideas come from serendipitous conversations, which then morph into brainstorming sessions. We’ve had almost no such serendipitous conversations in the many months of lockdowns. If we don’t return … Continue reading Serendipitous Innovation Advantage for Hybrid and Remote Teams

Effective Virtual Collaboration for a Thriving Culture in Hybrid and Remote Teams

Gleb Tsipursky November 1, 2021 Organizations will need to pivot their corporate culture if they wish to survive and thrive in the world of virtual collaboration after the pandemic. The most important changes will stem from the wide-scale and permanent shift to hybrid and fully-remote modes of working. If you enjoy video, here’s a videocast … Continue reading Effective Virtual Collaboration for a Thriving Culture in Hybrid and Remote Teams

Here’s How Executives Should Empower Teams to Boost Business Results

Ido Wiesenberg October 29, 2021 Business executives have much more power than they realize when it comes to business operations, because team morale rests on their shoulders. It goes without saying that there is a direct connection between team empowerment, with general job satisfaction, performance, and commitment to the company itself. Then of course, there … Continue reading Here’s How Executives Should Empower Teams to Boost Business Results

3 ways marketing and sales teams can generate buyer interest

Generating buyer interest relies on the combined efforts of marketing and sales. Corey Patterson on October 28, 2021 “Basically, intent data allows marketing and sales teams to focus on the accounts that are in the market for a product or solution,” said Dan Tabaran, CMO of account-based advertising company N.Rich, in his recent MarTech presentation. … Continue reading 3 ways marketing and sales teams can generate buyer interest

Introducing MarTech’s guide to agile marketing for teams

This free e-book explains why the best agile marketing teams don’t just tackle a process, but adopt principles and values of agile that lead to culture change. Henry Powderly on October 27, 2021 A lot of marketers like you have seen their companies trying to embrace agile marketing, but many struggle with how to apply … Continue reading Introducing MarTech’s guide to agile marketing for teams

Virtual Brainstorming for an Innovation Advantage for Hybrid and Remote Teams in the Future of Work

Gleb Tsipursky October 9, 2021 “Our software engineers and product designers need to go back to the office full-time. Otherwise, we’re going to lose our competitive advantage in innovation.” That’s what Saul, the Chief Product Officer of a 1,500-employee enterprise software company, said at the start of the company’s planning meeting on the post-vaccine return … Continue reading Virtual Brainstorming for an Innovation Advantage for Hybrid and Remote Teams in the Future of Work

Employee Advocacy: Empowering Your Teams on Social Media

Tom Whatley August 19, 2021 Businesses looking to expand their reach online should consider setting up an employee advocacy program. Turning employees into advocates can shorten the sales cycle, boost growth, and help your team differentiate from the crowd. But, only 17% of businesses have implemented a formal, comprehensive policy. Allowing your employees to represent … Continue reading Employee Advocacy: Empowering Your Teams on Social Media