by Suzanna Colberg March 2, 2016March 2, 2016 For large enterprises like contact centers, employee attrition is often viewed as an unavoidable cost of doing business. With high volumes of customers to deal with in a limited amount of time, call centers can be challenging environments, and it takes employees with the right set of … Continue reading Employee Attrition Is the Symptom, Not the Problem
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Not Marketing Online Is Just A Symptom
Dale Keipert November 15, 2014 I started reading a book last evening that began by talking about the fate of companies that refuse to engage in the “digital world” and it sparked a thought in the far reaches of my mind. We all continue to hear about the imminent demise, doom and gloom, and apocalyptic … Continue reading Not Marketing Online Is Just A Symptom