Tag Archives: Soft

Soft Skills Can Be Taught the Way Many of Us Learn: Through Dynamic Connections

Skills Development

Daniel Burrus June 5, 2021 During this unique period of technology-driven transformation, the education sector has so far been slow to embrace the power of digital tools that can be used to accelerate learning. Institutions spend time, energy, and money protecting and defending conventional teaching methods while casting aside new, transformative ways in which we … Continue reading Soft Skills Can Be Taught the Way Many of Us Learn: Through Dynamic Connections →

Virtual Soft Skills Training is Critical in Today’s World

Skills Management

Rick Goodman July 27, 2020 Virtual soft skills training is critical in today’s world with the increased number of employees working from home. Many companies and organizations have had to adapt to the new normal and the uncertainty we face. Businesses continue to move forward and the need for hiring new employees and onboarding them … Continue reading Virtual Soft Skills Training is Critical in Today’s World →

Finding Greater Success as a Leader in your Call Center: 5 Soft Skills Every Manager Needs to Get a Leg Up on the Competition

Call Center

Laura Krajewski — February 7, 2020 I graduated from college with a Bachelor of Arts as an English Major and everyone asked me, “Are you going to be a writer? A teacher? What are you going to do with an English degree anyway?” And then I stepped immediately into the tech industry. Since I graduated, … Continue reading Finding Greater Success as a Leader in your Call Center: 5 Soft Skills Every Manager Needs to Get a Leg Up on the Competition →

How to Assess Leadership Soft Skills

Leadership Skills

Darleen DeRosa — September 24, 2019 Follow @onpoint_llc Leadership assessment and training is an essential element of succession planning for any organization. While there are many factors involved in a comprehensive assessment strategy, identifying and evaluating leadership soft skills are among the most important. Developing these critical leadership competencies can help leaders build the emotional … Continue reading How to Assess Leadership Soft Skills →

Hard Bounce Versus Soft Bounce – Does it Affect Email Deliverability?

Email Marketing Mistakes

Kevin George — September 5, 2019 Follow @imkevin_monk — September 5, 2019 Among the different email marketing metrics like open rate and click-through rate that you often take into consider, there is another metric that should not be overlooked. It is known as “BOUNCE RATE”. While open rate and click-through rate are positive metrics, bounce … Continue reading Hard Bounce Versus Soft Bounce – Does it Affect Email Deliverability? →

4 Soft Skills Every Leader Needs to Be Effective

Leadership Skills

Darleen DeRosa — January 23, 2018 Follow @onpoint_llc — January 23, 2018   Many organizations have a laser-like focus on technical skills—knowledge and capabilities specific to a set of business functions and operations. While technical skills such as programming knowledge or being able to use certain types of software may be important for jobs like … Continue reading 4 Soft Skills Every Leader Needs to Be Effective →

How to Implement Soft Skills Training for Your Employees

Skills Management

Steve Rossetti — July 14, 2017 — July 14, 2017 Free-Photos / Pixabay With so much reliance on technology and communication happening through digital channels, it should come as no surprise that the interpersonal skills of entire workforces are deteriorating. Imagine being at a large conference with several of your employees when suddenly the president … Continue reading How to Implement Soft Skills Training for Your Employees →

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