Tag Archives: Service

Why It’s Important for Internal Service Providers to Understand Client Needs

Liz Kislik September 22, 2021 One of my clients runs an in-house operation that provides goods and services to other areas of the company. If she can’t satisfy her internal customers’ needs, they can decide take their business elsewhere, which may not be good for her group’s results or the larger company’s bottom line. … Continue reading Why It’s Important for Internal Service Providers to Understand Client Needs →

Google Local Service Ads Explained

Google Advertisement

Justin Herring September 17, 2021 You want to connect with local customers who are in the market for the services you provide. You’ve probably spent some time optimizing your website. You may have paid for Google Ads. But if you’re not focusing on Google Local Service Ads, you’re missing out on the most highly qualified … Continue reading Google Local Service Ads Explained →

Google My Business Service Area vs. Brick and Mortar Business Listings

Google My Business

David Hunter August 24, 2021 Here’s What the Difference Means to Your Business Google My Business (GMB) helps your potential customers find you in local search results. It can give you a definite edge over your competitors by highlighting your business ahead of theirs – in one of those coveted top three spots. When used … Continue reading Google My Business Service Area vs. Brick and Mortar Business Listings →

What Should Your Social Media Marketing Focus On: Customer Service or Content?

Social Media Marketing

Arik Hanson August 5, 2021 What makes a brand “best in class” when it comes to social media marketing? It’s a question almost every company wants to answer. Clients are constantly asking me what other companies are doing in terms of social media marketing best practices. Companies want to learn and get better at social … Continue reading What Should Your Social Media Marketing Focus On: Customer Service or Content? →

How to Increase the Visibility of Your Service Pages

Website Marketing Strategy

Sally Newman July 1, 2021 With organic search, purchase intent is always higher when users are looking for specific services. So, while it’s important to have your homepage ranking at the top of the SERPs, you will almost certainly generate more business by increasing the visibility of your service pages for relevant queries. In this … Continue reading How to Increase the Visibility of Your Service Pages →

Putting the “Service” Back Into the Internal Revenue Service

Business Development

Paul Selby May 7, 2021 Photo by Kelly Sikkema on Unsplash For the 2020 tax season, the United States Internal Revenue Service (IRS) has pushed back its typical April 15th filing deadline to May 17th. Last year, the 2019 tax filing deadline was extended to June 15th, a much more drastic delay attributed primarily to … Continue reading Putting the “Service” Back Into the Internal Revenue Service →

Promoting Your Service Business Online: Tips for Getting Found

Business Development

Angela Hausman, PhD April 5, 2021 If you are a service provider, you likely experienced some serious declines in your business revenues during the pandemic as everyone avoided being inside for fear of contracting the deadly virus. With more folks getting vaccinated every day, as many as three half million per day in the US … Continue reading Promoting Your Service Business Online: Tips for Getting Found →

Burnout is Real! How to Avoid It in Your Service Biz

Business Effectiveness

Karen Repoli April 1, 2021 Job burnout is a very real thing, even for those of us who own our own business and love what we do. It usually starts gradually, you may start hitting the snooze button or you procrastinate about starting projects. Maybe you suffer from writer’s block when it comes to creating … Continue reading Burnout is Real! How to Avoid It in Your Service Biz →

7 Cold Calling Pro Tips Small Service Businesses Should Follow

Small Business Tools

Richard Conn March 31, 2021 What is Cold Calling? Source Cold calling is a sales outreach tactic performed by directly phoning prospect clients to build a relationship and to sell services, whether it be cleaning, repairs, or landscaping. This technique has long been favored to achieve sales rep goals. Of course, it has changed over … Continue reading 7 Cold Calling Pro Tips Small Service Businesses Should Follow →

Customer Service Tips for the Phone

Customer Service

Customer Service Tips for the Phone Any business, large or small, has a phone but with the advent of the internet and smartphones that can do anything at the touch of a button, it can be easy to forget the importance of etiquette and customer service when answering a business phone. Because it seems so … Continue reading Customer Service Tips for the Phone →