Tag Archives: Separate

How to Keep Your Business and Personal Finances Separate

John Rampton October 21, 2021 It can be difficult to keep your personal and business finances separate when you own a small business. It is especially challenging to keep your accounts divided if your business is structured as a sole proprietorship. Since sole proprietorship is considered a nonentity, there is no legal separation between you … Continue reading How to Keep Your Business and Personal Finances Separate

What Instagram’s Separate Direct Messaging App Threads Means for Business

Larry Kim — October 10, 2019 Follow @larrykim Back in 2017, Instagram released and then subsequently shut down a private messaging app called Direct. The app was aimed to rival Snapchat, much like Instagram’s “Stories” feature. The app shut down came after a couple months with few international downloads, and all messages sent on it … Continue reading What Instagram’s Separate Direct Messaging App Threads Means for Business

Should You Have a Separate Twitter Handle for Customer Care?

Harry Rollason — March 1, 2017 — March 1, 2017 A common debate for brands just starting their Social Care journey, is whether customer service should be delivered from the brand’s primary Twitter handle or if a dedicated service handle should be created. This decision also differs from industry to industry. If airlines or hotels … Continue reading Should You Have a Separate Twitter Handle for Customer Care?

Does Your Organization Need a Separate Twitter Handle to Deliver Effective Social Customer Service?

A common debate among social customer service professionals is whether brands should deliver customer service from their primary Twitter handle–or if they should have a dedicated service handle. Companies have been successful with both approaches, meaning that there is no clear cut answer but instead a series of pros and cons. Using our experience from … Continue reading Does Your Organization Need a Separate Twitter Handle to Deliver Effective Social Customer Service?