Tag Archives: Operational

Process is at the Heart of Operational Excellence

Laura Patterson July 13, 2021 Process is one of the four pillars of high performing organizations. Highly functional organizations leverage distinctive capabilities and processes to improve efficiencies and effectiveness. Firms with highly functional organizations experience more innovation, market share growth and profit. To ensure your business takes off like a rocket, you need the operational … Continue reading Process is at the Heart of Operational Excellence

4 Ways to Drive Operational Efficiency with Revenue Operations

Drew Cohen April 14, 2021 Revenue operations (RevOps) is quickly turning into the go-to route to boost operational efficiency and profit. Better yet, technology is making it possible to see higher returns than ever before. However, not all business leaders understand the nature of this new RevOps landscape and the best ways to use RevOps … Continue reading 4 Ways to Drive Operational Efficiency with Revenue Operations

Productivity Measures Improve Performance and Operational Excellence

Laura Patterson April 1, 2021 Measurement. Everyone in business today accepts the merits of measurement. One key category of measures, productivity measures, provide insight on how to improve performance. and operational excellence. We’ve written numerous articles and white papers, and have dozens of videos on this topic: with best practices for how to: Define measures, … Continue reading Productivity Measures Improve Performance and Operational Excellence

A Proven Method for Operational Excellence

Laura Patterson February 24, 2021 https://media.blubrry.com/whats_your_edge/content.blubrry.com/whats_your_edge/operational_excellence_spinning_plates_podcast_1_online-audio-converter_com_.mp3 The goal of operational excellence is to improve business performance through process. Operational excellence is what enables organizations to achieve long-term sustainable growth. At its heart, operational excellence is about how, every person within an organization delivers value to a customer. Dr. Joseph Juran, one of the early experts … Continue reading A Proven Method for Operational Excellence

Value Engineered Packaging: The Unsexiest Way to Lower Your Operational Expenses

Phil Forbes September 17, 2020 Many businesses leave finding the right packaging solution to the very last minute. And the reason is simple. To your business, your product and your image are most important. Branding, values, business unique selling points, all these are essential and obviously take priority. So necessities like packaging are left to … Continue reading Value Engineered Packaging: The Unsexiest Way to Lower Your Operational Expenses

Marketers are spending more on data management platforms than operational tech

Nearly 60% of marketers surveyed by Merkle said they spend more on management tech versus campaign and decision management tools. Amy Gesenhues on February 19, 2020 Marketers are investing more of their budgets in databases and analytics management technology platforms than operational tech solutions like campaign and decision management tools, according to Merkle’s Q1 2020 … Continue reading Marketers are spending more on data management platforms than operational tech

5 Key Operational Differences Between Renewals and New Logos

Kelly Dehart — August 27, 2019 — August 27, 2019 Revenue leaders who own both renewals, as well as new business, recognize that managing renewals is a completely different beast. From forecasting to managing KPIs, the renewals motion requires a fundamentally different approach. But what exactly makes managing a renewals business unique? We outline five … Continue reading 5 Key Operational Differences Between Renewals and New Logos

How to Determine Your Operational Business Risk

Steven Imke — August 13, 2019 Follow @SteveImke — August 13, 2019 stevepb / Pixabay Broadly speaking, a businesses’ risk can be grouped into three large categories – Operational Business Risk, Financial Business Risk, and Governmental Business Risk. This post will focus on operational business risk, and a future post will look at financial and … Continue reading How to Determine Your Operational Business Risk

How Operational Effectiveness and Efficiency Can Decrease Costs

John Nash — December 7, 2018 — December 7, 2018 Marketers can do more than just deliver engaging and profitable customer experiences with personalized interactions and communications. They can also optimize marketing program performance and engage in omnichannel marketing, which reduce the costs of customer interactions. In fact, according to Harvard Business Review, marketers who … Continue reading How Operational Effectiveness and Efficiency Can Decrease Costs

Operational Excellence is the Real Difference Between Business Success and Failure

Sarah Berkowski — July 10, 2018 Follow @sarahberkowski — July 10, 2018 Free-Photos / Pixabay Did you ever wonder why some companies are able to build a track record of consistent, long-term growth, while others seem to simply tread water or, worse, lose business and eventually end up closing their doors? The odds of becoming … Continue reading Operational Excellence is the Real Difference Between Business Success and Failure