Tag Archives: Needs

Finding Greater Success as a Leader in your Call Center: 5 Soft Skills Every Manager Needs to Get a Leg Up on the Competition

Laura Krajewski — February 7, 2020 I graduated from college with a Bachelor of Arts as an English Major and everyone asked me, “Are you going to be a writer? A teacher? What are you going to do with an English degree anyway?” And then I stepped immediately into the tech industry. Since I graduated, … Continue reading Finding Greater Success as a Leader in your Call Center: 5 Soft Skills Every Manager Needs to Get a Leg Up on the Competition

Fast Growing Businesses Have Unique Performance Management Training Needs

Michael Kelly — January 13, 2020 Recent research from the World Economic Forum has found that one of the greatest impediments to scaling a fast-growth company is talent management. In their study of nearly 200 hypergrowth companies the Forum found that 55% of these companies were struggling with talent challenges. Part of the challenge for … Continue reading Fast Growing Businesses Have Unique Performance Management Training Needs

Are Product Teams Just Paying Lip Service to Customers’ Needs?

Steve Johnson — November 19, 2019 Follow @sjohnson717 Years ago, I was in the San Francisco airport watching another traveler shuffle a handful of index cards. I instantly recognized the cards as user stories. (In those days, before everything was stored in JIRA, we used index cards—a technique I still recommend to new product managers.) … Continue reading Are Product Teams Just Paying Lip Service to Customers’ Needs?

Sustainability is the New Green: Why Every Forward-Thinking Company Needs a Sustainability Program

Ryan Ayers — November 6, 2019 Follow @TheBizTechGuru Business leaders can boost brand image and serve the public good by practicing corporate social responsibility. In recent years, public advocates have demanded more than lip service when it comes to protecting the interests of humanity. Resultantly, a growing number of executives recognize the importance of corporate … Continue reading Sustainability is the New Green: Why Every Forward-Thinking Company Needs a Sustainability Program

Pinterest Disappoints Analysts Who Say Company Needs Higher Engagement Levels

Pinterest Disappoints Analysts Who Say Company Needs Higher Engagement Levels by Laurie Sullivan  @lauriesullivan, November 1, 2019 Pinterest this week reported a loss of $124.7 million, or 23 cents per share, in the third quarter of 2019, compared with a loss of $18.9 million, or 15 cents per share, in the year-ago quarter. Analysts sit … Continue reading Pinterest Disappoints Analysts Who Say Company Needs Higher Engagement Levels

7 Reasons Your Business Needs a Facebook Messenger Chatbot

Larry Kim — October 19, 2019 Follow @larrykim If you want to take your content marketing to the next level, then it’s time to finally jump in and build a Facebook Messenger chatbot. Chatbots deliver sky-high open rates, save you time/resources, and will give you an edge against your competition. Creating a Facebook Messenger chatbot … Continue reading 7 Reasons Your Business Needs a Facebook Messenger Chatbot

3 Inventory Management Metrics for Your Small Business Needs to Check Before the Holidays Begin

Jake Rheude — October 4, 2019 Follow @jakerheude It’s finally October, the pumpkin spice lattes are out in force, and Black Friday will be here before you know it. Which is great for most businesses because it means more sales, but also the not-so-great possibility of either under or over-estimating how much inventory to stock … Continue reading 3 Inventory Management Metrics for Your Small Business Needs to Check Before the Holidays Begin