by Kent Campbell March 6, 2016 Follow @reputationxMarch 6, 2016 People search differently on mobile than they do on the desktop and that affects reputation management companies. Big changes to Google like voice search and contextual interpretation alter the way online reputation experts and SEO professionals manage the search results of their clients. Mobile search … Continue reading How Natural Language and Context Affects Online Reputation Strategy
by Suzanna Colberg February 15, 2016February 15, 2016 Customer service is all about the ability to find creative solutions on the fly. First call resolution is imperative in any customer support role. When it comes to solving a customer’s issues correctly, the ability to troubleshoot is one of the key qualities managers should be looking … Continue reading First Call Resolution: 6 Qualities of a Natural Troubleshooter
by Lacy Boggs January 31, 2016 Follow @blogspiration42January 31, 2016 A question I get asked a lot is how to make blogging a regular part of your business routine or to do list. Honestly, the first few times I got asked this question, it flummoxed me. Uh, you just… do it? Writing is natural for … Continue reading How to Make Blogging a Regular, Natural Practice
By Barrie Smith January 7th, 2016 Links and link building continue to be an essential part of a website’s ranking in search engines. Many of us know by now the importance of links and good links are for our websites and businesses. Some will also know the importance of avoiding ‘bad’ backlinks, over-optimising their anchor text … Continue reading What Is “Natural Link Building”
