Tag Archives: Natural

When a natural disaster hits, know when to talk business (and when not to)

Think carefully about your brand before wading into conversations during a disaster. Glorimar Perez on January 21, 2020 The Australian bushfires have become a global conversation, with celebrities and brands voicing their concern everywhere from social media to the Golden Globes. The sheer scale of this disaster and the climate change-driven dryness of this season, … Continue reading When a natural disaster hits, know when to talk business (and when not to)

10 Natural Language SEO Tips To Help You Gain An Edge (With Examples)

By Tim Dugan February 27th, 2018   Alexa was a hit on Super Bowl night. Siri’s a household name. And everyone from the usual suspects — Google, Microsoft and Samsung — to unknown upstarts (Mycroft, anyone?) is trying to dip at least one finger into an increasingly tempting pie. Voice assistants are no longer “the next … Continue reading 10 Natural Language SEO Tips To Help You Gain An Edge (With Examples)

5 Steps to Handling Your Business’ Social Media During a Natural Disaster

by Mandy Edwards Follow @memktgservicesOctober 13, 2016 As a business owner, you hope to never find yourself prepping for a natural disaster. Whether it be a blizzard, ice storm, flood, or hurricane, it’s something you are never taught to do. There isn’t a college course called “Disaster Prep for Business Owners 101” or “Managing a … Continue reading 5 Steps to Handling Your Business’ Social Media During a Natural Disaster

How Natural Language and Context Affects Online Reputation Strategy

by Kent Campbell March 6, 2016 Follow @reputationxMarch 6, 2016 People search differently on mobile than they do on the desktop and that affects reputation management companies. Big changes to Google like voice search and contextual interpretation alter the way online reputation experts and SEO professionals manage the search results of their clients. Mobile search … Continue reading How Natural Language and Context Affects Online Reputation Strategy

First Call Resolution: 6 Qualities of a Natural Troubleshooter

by Suzanna Colberg February 15, 2016February 15, 2016 Customer service is all about the ability to find creative solutions on the fly. First call resolution is imperative in any customer support role. When it comes to solving a customer’s issues correctly, the ability to troubleshoot is one of the key qualities managers should be looking … Continue reading First Call Resolution: 6 Qualities of a Natural Troubleshooter