Mastering one AI platform matters less than regularly testing what’s new and recognizing when the technology changes. By Susan Ferrari Published on June 29, 2026 When Humanity’s Last Exam launched in January of last year, the best AI models answered only a small fraction of its questions correctly. Today, just 18 months later, … Continue reading The most valuable AI skill takes 10 minutes a week
June 29, 2026 The most underrated business discipline is hospitality BY MELANIE GOLDEY I don’t remember the valuation of the deal. I don’t remember most of the presentations. I don’t even remember many of the people who were in the room. But more than 20 years later, I still have a candle from the hotel. … Continue reading The most underrated business discipline is hospitality
June 28, 2026 The housecleaning is free—but it will cost you your most intimate data BY Kristin Toussaint In our digital age, services and devices are constantly gathering our data. Exactly how that information is harvested and used, and how transparent a company is about those practices, may not always be obvious. Shift, an AI training … Continue reading The housecleaning is free—but it will cost you your most intimate data
June 21, 2026 Why most U.S. workers are checked out and bosses are the last to know BY The Conversation Michael Scott, the hapless regional manager at the center of the American version of “The Office” played by Steve Carell, believed he was the world’s best boss. He even had the mug to prove it. Meanwhile, … Continue reading Why most U.S. workers are checked out and bosses are the last to know
June 14, 2026 How to make the most of a hallway chat BY Judith Humphrey Most people think of exchanging words in the hallway as a quick “Hi, bye” event that doesn’t involve any messaging of importance. That’s true even if you add, “How’s it going?” or “Have a nice weekend.” Rarely do people think of these … Continue reading How to make the most of a hallway chat
June 14, 2026 Flag Day 2026 explained: The origin and history of America’s most recognizable symbol BY Shannon Cudd When Olympic athletes win, they are often covered in their home country’s flag. Symbols such as flags help unite the masses, reminding individuals of a bigger purpose. The flag of the United States of America is no … Continue reading Flag Day 2026 explained: The origin and history of America’s most recognizable symbol
The most valuable email marketers know how to apply AI across automation, personalization, analytics, testing, and customer journeys. By Kath Pay Published on May 28, 2026 Many marketers make the mistake of treating AI as a strategy. It’s not. AI is a tool, an accelerator, and, in some cases, a useful assistant. It … Continue reading AI is not the skill email marketers need most
More than soundbites, these 10 quotes reflect the the real-world pressures facing marketing leaders today. By Mike Pastore Published on May 18, 2026 The May 2026 MarTech Conference featured seven live panel discussions for marketing and marketing operations professionals. All told, the event transcripts totaled nearly 150 pages. We mined the transcripts and … Continue reading 10 of the most insightful quotes from the May 2026 MarTech Conference
May 04, 2026 Hugh Jackman tells new grads the most ‘painful lesson’ he’s learned BY Ella Chakarian It’s been a busy month for Hugh Jackman. Between headlining New Born off-Broadway and starring in an upcoming mystery-comedy movie called The Sheep Detectives, the X-Men actor stopped by Ball State University to deliver a commencement speech to the … Continue reading Hugh Jackman tells new grads the most ‘painful lesson’ he’s learned
May 01, 2026 Why most AI pilots fail to scale BY Jason Salzetti AI experiments are usually simple to launch and often produce promising results in controlled settings. But translating those successes into scaled, enterprise-wide impact can be much harder. As Chair and CEO of Deloitte Consulting LLP, I have counseled many senior leaders on AI … Continue reading Why most AI pilots fail to scale
