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Marketers are spending more on data management platforms than operational tech

Nearly 60% of marketers surveyed by Merkle said they spend more on management tech versus campaign and decision management tools. Amy Gesenhues on February 19, 2020 Marketers are investing more of their budgets in databases and analytics management technology platforms than operational tech solutions like campaign and decision management tools, according to Merkle’s Q1 2020 … Continue reading Marketers are spending more on data management platforms than operational tech

Customers want more text-based customer support options from brands

Your customers want to text for live support. Are you ready? Amy Gesenhues on February 12, 2020    When asked about customer support preferences, 72% of consumers age 18 to 64 said having the ability to text with a live agent in real-time would improve their overall customer service experience. The question was part of … Continue reading Customers want more text-based customer support options from brands

How Can You Make Your Recruitment Process More Economical?

Chanakya Kyatham — February 12, 2020 If you are a recruitment company or any other place that hires new employees regularly, you can benefit from effective strategies to make your recruitment process more cost-efficient and economical. Hiring for software jobs and other locations can be an expensive affair. The costs typically include fees for advertising, … Continue reading How Can You Make Your Recruitment Process More Economical?