Executives set the vision and teams test tools, but transformation happens in the middle. Equip managers to drive AI-powered workflow change. By Talisha Padgett Published on March 17, 2026 Last updated on March 17, 2026 Leadership has bought in. Teams are curious and experimenting. The technology is working. Yet AI adoption in your marketing … Continue reading Middle managers are the missing link in AI adoption
March 16, 2026 Is there anyone middle managers can trust? BY Farah Harris A middle manager sits in a 1:1 with their boss. They nod along to strategic priorities they already know are unrealistic. The deadlines don’t match the staffing plan. The “new initiative” competes with the last “top priority.” The team is already stretched thin. … Continue reading Is there anyone middle managers can trust?
Martech tools are easy to buy and hard to use. CSMs help teams unlock value, avoid renewal surprises and stay ahead of change. By Steve Petersen February 6, 2026 Martech is a team sport, and no one wins it alone. Success depends on coordination across internal teams and external partners. A customer success … Continue reading Why customer success managers are a martech power move
September 19, 2025 Stop hiring product managers like project managers There’s a quiet disaster happening in product organizations right now. Companies are hiring armies of people with “product manager” on their business cards, but they’re treating them like project management with better vocabulary. Frankly I see it a lot with enterprise clients. Teams are drowning … Continue reading Stop hiring product managers like project managers
May 11, 2025 A manager’s guide to helping grieving employees BY Zoe Sinclair In the UK, it is currently Dying Matters Awareness Week. Grief—and the impact of death and loss—is something that nearly all of us will experience at some point in our working lives. Despite this, many workplaces are not equipped to have these tricky … Continue reading A manager’s guide to helping grieving employees
November 14, 2024 Managers, here’s how to talk to an employee experiencing burnout Addressing burnout effectively can help strengthen your team’s endurance and resilience. BY Jenny Fernandez Employee burnout is not a new issue, but it has worsened, now surpassing even pandemic levels. Currently, 44% of U.S. employees report experiencing burnout at work. This alarming trend … Continue reading Managers, here’s how to talk to an employee experiencing burnout
September 24, 2024 3 essential tips for hiring managers to level up their interviewing skills Too often, companies hire great people, only to find that they are misaligned with what is actually required. BY Richard Triggs As an executive recruiter with over 20 years of experience, I have interviewed at least 10,000 candidates. A big part of … Continue reading 3 essential tips for hiring managers to level up their interviewing skills
August 11, 2024 Overworked managers keep ghosting their teams As managers struggle under heightened pressure to do more with less, their staff are feeling ignored, and checking out. The vicious cycle is documented across numerous studies and surveys which suggest an increasingly fast-moving and complex business environment is causing senior leaders to put greater pressure … Continue reading Overworked managers keep ghosting their teams
July 31, 2024 80% of managers say they use layoffs as a soft firing, and not for cost-cutting According to a new survey, business leaders have used layoffs to head off lawsuits and avoid hurting employees’ feelings, among other reasons. BY Shalene Gupta Technically, layoffs occur because a company is cost-cutting or restructuring, and not through … Continue reading 80% of managers say they use layoffs as a soft firing, and not for cost-cutting
July 25, 2024 Most managers still can’t resist degree requirements: 4 ways companies can help them embrace skills-based hiring Even as companies publicly state their commitment to hiring candidates from nontraditional backgrounds, hiring managers remain skeptical. BY Mona Mourshed and Matt Sigelman The degree requirement in hiring has become a glaring paradox. Employers bemoan the shortage … Continue reading Most managers still can’t resist degree requirements. 4 ways companies can help them embrace skills-based hiring
