Hunter Douglas Uses Speech Analytics Feedback To Improve Customer Experience by Laurie Sullivan @lauriesullivan, October 18, 2019 Hunter Douglas, a manufacturer and marketer of custom window treatments, found a new way to analyze customer communications to make better products and improve customer service by using “unsolicited feedback” from consumers. By analyzing customer service calls, call center … Continue reading Hunter Douglas Uses Speech Analytics Feedback To Improve Customer Experience
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Marketer Uses Speech Analytics Feedback To Improve Customer Experience
Hunter Douglas Uses Speech Analytics Feedback To Improve Customer Experience by Laurie Sullivan @lauriesullivan, October 18, 2019 Hunter Douglas, a manufacturer and marketer of custom window treatments, found a new way to analyze customer communications to make better products and improve customer service by using “unsolicited feedback” from consumers. By analyzing customer service calls, call center … Continue reading Marketer Uses Speech Analytics Feedback To Improve Customer Experience
How to Improve Your Email Deliverability
Chris Christoff — October 17, 2019 Follow @chriscct7 Email is a powerful tool for your business, it lets you send your message straight into the inbox of your target audience. You can use email to drive more traffic to your website, increase user engagement, build customer trust, and even generate sales. But, email is only … Continue reading How to Improve Your Email Deliverability
Improve Your Twitter Following With These 4 Tools
Susan Gilbert — October 17, 2019 Follow @SusanGilbert Today I have some resources to help you gain more traction on Twitter. Growing your community on Twitter used to be simple — fake accounts have had a negative impact on gaining authentic followers. Thankfully you can still attract new followers on social media with a few … Continue reading Improve Your Twitter Following With These 4 Tools
How to Improve Your CPQ Pricing Strategies
Louis Columbus — October 15, 2019 Follow @louiscolumbus Manufacturers can get more than their fair share of channel sales and margins by improving price management for every dealer, distributor, and reseller they sell-through. It’s possible to expand earnings by 50% on slight increases in volume when pricing is consistent channel-wide. McKinsey’s latest research on the … Continue reading How to Improve Your CPQ Pricing Strategies
Improve Your Quality of Life as an Agency Owner: What’s Your Stage on the Day-to-Day Involvement Meter?
Karl Sakas — October 12, 2019 Follow @KarlSakas Consider your current day-to-day stage: Mandatory, Necessary, Needed, and Optional? Wondering about your evolution as an agency owner? The biggest indicator is what you do on a day-to-day basis. When you started, you were doing everything. As you’ve grown, you’ve built a team, and perhaps eventually sub-teams. … Continue reading Improve Your Quality of Life as an Agency Owner: What’s Your Stage on the Day-to-Day Involvement Meter?
8 Ways to Improve Your LinkedIn Lead Generation Ads Today
Michelle Morgan — October 12, 2019 LinkedIn is the best platform for B2B targeting in the PPC space, bar none. In recent years, LinkedIn has become a more popular destination for users to consume content. Rather than seeing what your great aunt ate for lunch on Facebook or hearing someone yell about politics on Twitter, … Continue reading 8 Ways to Improve Your LinkedIn Lead Generation Ads Today
Improve Objectives & Key Results (OKRs) With Key Result Validation
John Gillespie — October 9, 2019 Follow @Agile_ity In the world of tech, many industry giants such as Google choose to use a management framework known as Objectives and Key Results (OKR). This goal-setting platform requires a company, to define goals and come up with activities that should help them to meet these goals. Since … Continue reading Improve Objectives & Key Results (OKRs) With Key Result Validation
10 Tips to Improve Your Company’s Organizational Culture
Shane Green — September 27, 2019 I am often asked by company executives, “What is the one thing I can do to improve my organization’s culture?” The truth is that there is not simply one thing that will improve how your employees feel about what they do and who they do it for. We define … Continue reading 10 Tips to Improve Your Company’s Organizational Culture
5 Ways to Improve User Experience and Create Brand Impact for Your Ecommerce Store
Therese Palmere — September 24, 2019 Why is user experience important? When users visit your website, their experience will dictate whether or not they will want to come back. Similar to how a dining experience can be swayed by a bubbly or a grumpy server, a user’s experience on your site can be swayed by … Continue reading 5 Ways to Improve User Experience and Create Brand Impact for Your Ecommerce Store