Paula Martin — October 3, 2019 Follow @matrixmgmtinst Imagine you’ve joined a relay team and are about to run a race. Halfway through your first lap, your manager calls you away to handle a different task. You complete the assignment and return to the race. By the time you reach the handoff point, however, your … Continue reading How to Grow From an Accidental Manager to a Collaborative Leader
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How to Build a Website from Scratch
Amreen Bhujwala — September 25, 2019 A crucial part of any business’s success is its online presence, and a website serves as the home base for that presence. A website is a valuable asset that you own, and unlike social media pages, you control the content completely. An engaging website can serve as an important … Continue reading How to Build a Website from Scratch
From the Edsel to the iPhone 11: Products with problematic designs
Whether it is the recent trypophobes issue with Apple, or the “Vdara death ray” in Las Vegas, there are lessons for brands about managing a design controversy. Adam Dorfman on September 23, 2019 at 1:42 pm The unveiling of Apple’s iPhone 11 Pro and iPhone Pro Max on Sept. 10 triggered an unlikely and unwelcome … Continue reading From the Edsel to the iPhone 11: Products with problematic designs
It’s All Social Media Fun and Games Until You Get a Call from HR
Gerry Moran — September 19, 2019 Follow @GerryMoran — September 19, 2019 It’s all fun and games until someone loses an eye. Or, in reality, a client, an analyst’s support, or your credibility from getting your social media account hacked. And then, HR calls you about your social media governance. Many brands govern their social … Continue reading It’s All Social Media Fun and Games Until You Get a Call from HR
5 Things Millennials Need from You, Like, Yesterday
Bill Price — September 17, 2019 — September 17, 2019 According to a ton of data produced by Pew Research over the past five years or so, millennials are on the cusp of becoming the largest population segment in the US, and possibly the largest the country has ever seen. The group’s traits and characteristics … Continue reading 5 Things Millennials Need from You, Like, Yesterday
Separating Hype from Reality: Exploring AI in IT Service Management
Hutch Morzaria — September 16, 2019 Follow @cxmaster — September 16, 2019 IT service teams have been under continuous pressure about two matters for quite some time now. On the one hand, they must to do more with less. On the other, they need to deliver superior customer service and reduce downtime. We have seen … Continue reading Separating Hype from Reality: Exploring AI in IT Service Management
4 Infographic Marketing Tips From the Pros
Bonnie Harris — September 15, 2019 Follow @waxmarketing — September 15, 2019 FirmBee / Pixabay Creating infographics have been one of the most widely used content marketing strategies for the past few years. Infographics are great for grabbing people’s attention, explaining important concepts, and sharing statistics. Unfortunately, as more people began to realize the power … Continue reading 4 Infographic Marketing Tips From the Pros
Learning From Our Failures
Dave Brock — September 14, 2019 Follow @davidabrock — September 14, 2019 As much as we want to, and should, focus on our sales successes, a large part of sales has to do with failure. We win some, we will always lose some. We try a certain approach, say a prospecting program, or a new … Continue reading Learning From Our Failures
New Software From Human Automation Tracks Digital Footprint
New Software From Human Automation Tracks Digital Footprint by Ray Schultz , September 12, 2019 SaaS provider Human Automation has launched the beta version of Personalize, software that uses an AI-driven algorithm to monitor a consumer’s website behavior and interests. This data can be used to fuel personalized email campaigns. The product can analyze metrics … Continue reading New Software From Human Automation Tracks Digital Footprint
The Agile Manifesto from a Lean Perspective
Ian Mitchell — September 11, 2019 — September 11, 2019 “Everybody has their manifesto; let them talk their language, come to the people, and the people will decide” — Prakash Raj So where were you between February the 11th and 13th, 2001? Well, since you appear to have difficulty remembering, let me narrow things down. … Continue reading The Agile Manifesto from a Lean Perspective
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