Tag Archives: Employees

Multiple Roles: Can Agency Employees Successfully Do More Than One Job at Once?

Karl Sakas June 5, 2021 Can agency employees handle multiple roles at once? Sometimes… As your agency grows, you and your employees tend to become increasingly specialized. For instance, a designer might stop doing project management on top of their design work. Instead of handling account management and client strategy, you’ll handle just one of … Continue reading Multiple Roles: Can Agency Employees Successfully Do More Than One Job at Once?

How to Make Employees Adapt to Learning at Work

Lovepreet Dhaliwal June 1, 2021 Even though 87 percent of millennials believe learning and development in the workplace are significant, only 29 percent are satisfied with the career advancement opportunities available within their workplace. However, employee training is becoming increasingly important, and companies are recognizing its worth. As a result, the total spending on employee … Continue reading How to Make Employees Adapt to Learning at Work

Leading Millennial + Gen Z Employees? Here Are Top Mistakes That Leaders Make When Working With Them.

Clair Kim May 31, 2021 With the rise of Millennial and Gen Z employees in the workforce, leaders who are used to working with older Millennials and Generation X are discovering that much of their usual management style is irrelevant when it comes to managing and communicating with the younger generations. The gap that so … Continue reading Leading Millennial + Gen Z Employees? Here Are Top Mistakes That Leaders Make When Working With Them.

16 Questions to Ask Your Agents if You Want to Retain Call Center Employees

Alijah Landing May 12, 2021 There’s a lot of pressure on you as a manager to foster positive relationships with your agents, build those bonds, and keep your team happy. Half of your agents quit their jobs at some point in life because of a bad manager. Not only that, managers control 70% of the … Continue reading 16 Questions to Ask Your Agents if You Want to Retain Call Center Employees

Work from Where? 3 Leadership Practices that Support Employees Working From Home, Work, or Somewhere in Between

Julie Winkle Giulioni May 10, 2021 Photo by Sigmund on Unsplash Over the past decade, there’s been increased pressure for organizations to offer greater flexibility regarding when and where work gets done. The COVID-19 pandemic poured rocket fuel on the grand social experiment called ‘work from home’ (WFH.) Nearly every organization now has experience with … Continue reading Work from Where? 3 Leadership Practices that Support Employees Working From Home, Work, or Somewhere in Between

4 Tips to Retain Top Employees in a World Where Burnout Consumes Us

Veronica Krieg April 21, 2021 For the first time ever last year, employee engagement rose at the same time well-being dropped. (Say it with me: unprecedented.) In a typical year, the more engaged your employees are, the happier they are and the more overall well-being trends up. But in a year like no other, a … Continue reading 4 Tips to Retain Top Employees in a World Where Burnout Consumes Us

Fair Treatment of Employees: Efforts to Unionize Amazon Warehouses

Angela Hausman, PhD April 8, 2021 Unions certainly have their place in our society. We have unions to thank for such as the five-day workweek, overtime pay, safe working conditions, and many other rights we take for granted as workers today. Unions were needed because employers abused their workers by creating unsafe working conditions and … Continue reading Fair Treatment of Employees: Efforts to Unionize Amazon Warehouses