Tag Archives: “Curb

Curb Call Center Attrition by with Dealing Poor Performers

Suzanna Colberg — May 6, 2020 No company wants its worst performers to stick around for a long time. However, for many call centers, this “reverse attrition” problem is exactly what happens. Employees who execute interviews beautifully leave you with the kind of buyer’s remorse even your most bitter customers could only dream about. Sometimes … Continue reading Curb Call Center Attrition by with Dealing Poor Performers

How To Increase the Curb Appeal of Your LinkedIn Content

by John Nemo Follow @JohnNemoPRAugust 12, 2016 Here’s an easy way to increase the visibility and social media appeal of the content you’re publishing on LinkedIn. In today’s online landscape, the best headlines and summary text rule the day. You have mere moments to catch someone’s attention before he or she scrolls right by without … Continue reading How To Increase the Curb Appeal of Your LinkedIn Content

Curb Call Center Attrition by Dealing with Poor Performers – Here’s How

by Suzanna Colberg July 12, 2016July 12, 2016 No company wants its worst performers to stick around for a long time. However, for many call centers, this “reverse attrition” problem is exactly what happens. Employees who execute interviews beautifully leave you with the kind of buyer’s remorse even your most bitter customers could only dream … Continue reading Curb Call Center Attrition by Dealing with Poor Performers – Here’s How