Tag Archives: Cultural

How to Determine Cultural Alignment in Your Outsourced Contact Center

Amy Bennet — January 29, 2020 We talk a lot about the need to align your corporate culture with your outsourcer’s, but we know it’s a lot easier to say than it is to do – after all, it’s not a particularly quantifiable element. And it’s not totally subjective, either. In the same way that … Continue reading How to Determine Cultural Alignment in Your Outsourced Contact Center

Overcoming Cultural Divides in the Workplace

Howard Ross — April 15, 2019 Follow @cookross — April 15, 2019 Our communities are increasingly becoming ideological enclaves. From our social organizations to our places of worship to the media outlets we gravitate toward, we tend to surround ourselves with like-minded people and similar points of view. Although humans naturally bond with those in … Continue reading Overcoming Cultural Divides in the Workplace

3 Ways Hiring for Cultural Fit Hurts Your Company

by Darleen DeRosa March 30, 2016 Follow @onpoint_llcMarch 30, 2016 The idea of establishing a strong organizational culture and assessing candidates for cultural fit have become hot topics these days—and for good reason. Culture is a key factor in attracting and retaining top talent. Companies that have positive cultures and emphasize cultural fit in hiring … Continue reading 3 Ways Hiring for Cultural Fit Hurts Your Company

Hiring for Cultural Fit Doesn’t Mean You’re Hiring Friends

Ryan MeadAugust 5, 2015 We hear it time and time again, hire for cultural fit, cultural fit increases productivity, cultural fit increases buy-in, etc…even stats like 67% of workers believe the most important aspect of a job was to have an employer with similar values all hammer in the concept. But what does cultural fit … Continue reading Hiring for Cultural Fit Doesn’t Mean You’re Hiring Friends