Don’t give up on the phone as a channel until you see how call analytics platforms can transform your marketing. Mike Pastore on March 18, 2025 Call analytics and conversation intelligence platforms have the potential to help marketers transform their marketing strategies and improve customer engagement. As with many applications on the martech stack, … Continue reading 10 features and capabilities you need in a call analytics platform
The FTC declares hashing isn’t a foolproof privacy measure. Here’s what this stance means for the industry’s future. Angelina Eng on August 23, 2024 On July 24, 2024, the U.S. Federal Trade Commission (FTC) released a statement that hit home for many in the digital advertising and marketing industry. The FTC categorically stated that … Continue reading Why the FTC’s stand on hashing is a wake-up call for digital advertisers
OpenAI whistleblowers call for SEC probe into NDAs that kept employees from speaking out on safety risks Whistleblowers filed an official complaint with the SEC in June, The Washington Post reports. cheyenne macdonald Sat, Jul 13, 2024 JASON REDMOND via Getty Images OpenAI’s NDAs are once again under scrutiny after whistleblowers penned a … Continue reading OpenAI whistleblowers call for SEC probe into NDAs that kept employees from speaking out on safety risks
July 12, 2024 AT&T data breach update: Call and text records compromised in massive hack impacting nearly all wireless customers The telecom giant said it had delayed disclosure of the incident due to an investigation by the DOJ. Here’s what to know. BY Tracy Brown Hamilton AT&T has disclosed a significant data breach that compromised user … Continue reading AT&T data breach update: Call and text records compromised in massive hack impacting nearly all wireless customers
May 07, 2024 Reddit kicks off its first-ever earnings call in a very Reddit way, answering questions from users It wasn’t quite an AMA, but Reddit executives fielded a few questions submitted by Redditors on the company’s first earnings call. Here’s how it went. BY Chris Morris Reddit has always marched to the beat of its … Continue reading Reddit kicks off its first-ever earnings call in a very Reddit way, answering questions from users
April 08, 2024 Final call for Best Workplaces for Innovators 2024 applications Fast Company is extending the Best Workplaces for Innovators 2024 application deadline to April 12. BY Fast Company Staff Fast Company is extending its application deadline for Best Workplaces for Innovators 2024 to Friday, April 12, at 11:59 p.m. Pacific Time. This marks … Continue reading Final call for Best Workplaces for Innovators 2024 applications
By Ryan McCarthy February 02, 2024 This year, something unusually dark is happening in an industry that is, by design, quite used to handling bad news. In a strong economy, with unemployment near a 50-year low, virtually every single part of the news business—digital media, local news, TV, print, podcasts, and documentaries—is laying off … Continue reading Why does journalism seem like it’s collapsing? Call it market failure
By Ruth Zive November 24, 2023 As we come to the end of a year marked by hype and turmoil, it’s becoming more and more clear that artificial intelligence isn’t magic. No amount of holiday wishing will suddenly give AI the power to put the perfect gift under the Christmas tree—or fuel meaningful automated … Continue reading Supplement the call center with a chatbot this holiday season
WhatsApp privacy with new call IP address hiding Radek Zielinski / Nov 10, 2023 According to a Nov. 8 announcement by Meta Platforms, its popular messaging app WhatsApp has rolled out a new privacy feature that hides users’ IP addresses during voice and video calls. This change aims to give users more control over … Continue reading WhatsApp privacy with new call IP address hiding
WhatsApp will let you hide your IP address from whoever you call It’s a major win for privacy-conscious users. Pranav Dixit Wed, Nov 8, 2023 WhatsApp A new feature in WhatsApp will let you hide your IP address from whoever you call using the app. Knowing someone’s IP address can reveal a lot of … Continue reading WhatsApp will let you hide your IP address from whoever you call
