Tag Archives: backoffice

Salesforce launches Agentforce Operations to automate back-office work

New AI agents aim to cut manual tasks and speed up workflows across disconnected systems in the back office. By Constantine von Hoffman   Published on April 29, 2026   Salesforce today launched Agentforce Operations, designed to automate back-office processes using AI agents across systems such as email, ERP, and collaboration tools. The release targets … Continue reading Salesforce launches Agentforce Operations to automate back-office work