Category Archives: Generative AI

Apple has better reasons than Wall Street to jump into the generative AI arms race

By Mark Sullivan July 19, 2023 Bloomberg’s Mark Gurman wrote Wednesday that Apple has been quietly developing its own generative AI models, and may even try to compete with OpenAI and Google in the chatbot wars. Gurman’s (unnamed) sources say Apple management is still deciding how the company might publicly release the technology, which has … Continue reading Apple has better reasons than Wall Street to jump into the generative AI arms race

Generative AI faces more regulatory and legal challenges

The FTC has opened an inquiry into ChatGPT owner OpenAI, while Google faces a genAI-related lawsuit. Kim Davis on July 13, 2023 With creative workers across the board, including marketers, looking to a future of generative AI-powered content creation, some of the highest profile vendors of the disruptive technology are facing regulatory inspection and at … Continue reading Generative AI faces more regulatory and legal challenges

Microsoft Added Generative AI After Nadella’s ‘Mind-Blowing’ Experience

Microsoft Added Generative AI After Nadella’s ‘Mind-Blowing’ Experience by Laurie Sullivan , Staff Writer @lauriesullivan, July 12, 2023 Microsoft Advertising has been working with AI for years, integrating it into Bing and other products, but it wasn’t until CEO Satya Nadella got a glimpse into what OpenAI’s technology could do that it really took off inside … Continue reading Microsoft Added Generative AI After Nadella’s ‘Mind-Blowing’ Experience

Alibaba Targets Creativity With Generative AI Image Model Tongyi Wanxiang

Alibaba Targets Creativity With Generative AI Image Model Tongyi Wanxiang by Laurie Sullivan  @lauriesullivan, July 7, 2023 Chinese technology company Alibaba on Friday launched Tongyi Wanxiang, an artificial intelligence tool that can generate images from prompts, following U.S. companies like Microsoft into the fray. Microsoft in March announced that Bing AI could generate images based on … Continue reading Alibaba Targets Creativity With Generative AI Image Model Tongyi Wanxiang

US calls upon volunteer experts to help address generative AI risks

Biden administration wants your input on rules for AI models like ChatGPT   Jon Fingas   @jonfingas American officials are taking further steps to set rules for AI systems like ChatGPT. The National Telecommunications and Information Administration (NTIA) is asking for public comments on possible regulations that hold AI creators accountable. The measures will ideally … Continue reading US calls upon volunteer experts to help address generative AI risks

McKinsey Analyzes Economic Impact Of Generative AI

McKinsey Analyzes Economic Impact Of Generative AI by Laurie Sullivan  @lauriesullivan, June 16, 2023 The impact of generative artificial intelligence (GAI) on productivity could add trillions of dollars to the global economy, according to data released this week from McKinsey & Company. The latest estimates put the equivalent of $2.6 trillion to $4.4 trillion annually … Continue reading McKinsey Analyzes Economic Impact Of Generative AI

Marc Benioff makes a pitch for generative AI you can trust

  By Issie Lapowsky June 13, 2023 Salesforce CEO Marc Benioff scanned the crowd of corporate executives, journalists, and enthusiastic Salesforce fanboys sitting before him in a hotel ballroom in Manhattan on Monday and took an informal poll. “How many people here have already used ChatGPT? Raise your hands,” he asked the group, which had … Continue reading Marc Benioff makes a pitch for generative AI you can trust

How generative AI is improving customer experience and service calls

When the customer calls, AI is helping to solve problems, assist agents and improve the entire journey. Chris Wood on June 8, 2023 Generative AI and large language models are making customer experience platforms more accessible and humanized. These advances in recent months build on years of AI development that customer service and experience company … Continue reading How generative AI is improving customer experience and service calls