Derek Carpenter — March 10, 2017 Follow @HuemanRPO— March 10, 2017 Teddy Roosevelt enjoyed a tough-guy persona, but one quote widely attributed to him shows his softer side: “No one cares how much you know until they know how much you care.” Those are profound words from a Rough Rider and wise ones to keep … Continue reading 7 Strategies for Creating a Culture of Caring at Your Business
Category Archives: Corporate Culture
Top Organizational Social Causes of 2017
Joe Benjamin — March 1, 2017 Follow @josephsaul1987— March 1, 2017 A large number of people feel more compelled to shop with brands that actively try to make a difference in the world. In fact, people have grown to expect brands to get behind social causes and visibly support them – proving it through ‘good’ … Continue reading Top Organizational Social Causes of 2017
Navigating Generational Differences in the Contact Center Workforce
Patty Isnor — February 28, 2017 — February 28, 2017 What makes a great contact center agent isn’t as easy to define as you might expect. Yes, they need to be great communicators and they need to have the chops to navigate call center systems and software in their sleep, but the best skills and … Continue reading Navigating Generational Differences in the Contact Center Workforce
5 Lessons to Reinvent Company Culture: It’s “Under New Management”
Nicholas Klisht — February 28, 2017 Follow @nklisht— February 28, 2017 Has the nature of our work environments drastically shifted that now we need a whole new way of managing organizations? Frederic Laloux, corporate advisor and author of Reinventing Organizations believes there is a fundamental shift that needs to happen. After screening and studying organizations … Continue reading 5 Lessons to Reinvent Company Culture: It’s “Under New Management”
The Not-So-Simple Secrets of Successful Culture Change
Chris Cancialosi — February 28, 2017 Follow @gothamCulture— February 28, 2017 As the saying goes, even the longest journey starts with just one step. Over the years, we’ve engaged with many clients who are dedicated to creating large-scale, significant, and sustainable culture change in their organizations in an effort to drive success. Unfortunately, many of … Continue reading The Not-So-Simple Secrets of Successful Culture Change
Company Culture: What Really Matters?
Jacob Baadsgaard — February 22, 2017 Follow @jakebaadsgaard— February 22, 2017 Do you remember your first “real job”? You know, the one that actually got your career started? I sure do. I had just graduated from college and I was thrilled to finally be working full time. In fact, I was so excited that I … Continue reading Company Culture: What Really Matters?
Why Culture is the Heart of Organizational Innovation
Chris Cancialosi — February 14, 2017 Follow @gothamCulture— February 14, 2017 If you mention “innovation” to most business leaders, it wouldn’t be a surprise if they begin to think about Tesla, GE, or 3M. Compared to these giants of innovation, continually pushing the bleeding edge of what’s possible through massive investments in research and development, … Continue reading Why Culture is the Heart of Organizational Innovation
Is Your Organizational Culture in Need of a Transformation?
Michael Papay — January 23, 2017 Follow @Papay3— January 23, 2017 The term “culture” means many things to many people, but within the business world it generally speaks to the connectedness between people, the central mission/goal of the organization and how the people within the organization accomplish their work each and every day. All too … Continue reading Is Your Organizational Culture in Need of a Transformation?
Why the Normalization of Deviance is Hurting Your Company
Adam Henshall — January 22, 2017 — January 22, 2017 According to the Powering Productivity report from Planview and Loudhouse, poor processes are the primary cause of company inefficiencies (44%). Even the largest companies in the world struggle with poor processes, resulting in poor performance and lost revenue. But these problems are not always the … Continue reading Why the Normalization of Deviance is Hurting Your Company
How Large Companies Can Have Start-Up Traits
Jonathan Bright — December 23, 2016 Follow @SoutherlyComms— December 23, 2016 Well it’s been an interesting year, if nothing else. Divisions may have formed, for better or for worse, but if there’s one thing that unites us now it’s change. 2017 will be a year that things shift, in a lot of ways, and you … Continue reading How Large Companies Can Have Start-Up Traits