Category Archives: Business Tools

How to Generate Customer Insights Without Another Survey!

Christopher BrownFebruary 28, 2015 While surveys are useful at collecting information on customers and how they feel about certain interactions, products or services there are other ways to gain meaningful insights. First let’s define what we mean by customer insights: Customer Insights Defined: a deep understanding of a customer’s needs and behaviors—both known needs that … Continue reading How to Generate Customer Insights Without Another Survey!

How Slack Uses Slack

CEO Stewart Butterfield on how his company uses its own product to be more productive—and how you can, too. By Harry McCracken February 19, 2015  Last week, enterprise messaging service Slack announced that 500,000 people use the service every day. The company, which first offered its product in beta-test form in August 2013 and officially … Continue reading How Slack Uses Slack

Business Growth: Why You Absolutely Need an Accounting Software

Red AkrimFebruary 1, 2015 If your financial manager spends a good part of a week updating employee tax code information, working on paychecks, and aggregating financial data from various sources, electronic or otherwise, it’s time to seriously consider getting her a new assistant – in the form of an accounting software. Unbelievable as it may … Continue reading Business Growth: Why You Absolutely Need an Accounting Software

What Is A Virtual Assistant And What Can They Do For My Business?

PrialtoFebruary 1, 2015 A famous French writer named Charles-Guillaume Étienne once said, “On n’est jamais servi si bien que par soi-même.” To avoid being pretentious, the English version is “If you want something done right, do it yourself”. Doing it all yourself might seem like a good idea for certain situations, but every successful executive … Continue reading What Is A Virtual Assistant And What Can They Do For My Business?