Tag Archives: Twitter

5 Underrated Twitter Metrics You Should Be Using

Chloe BasterfieldJune 29, 2015 Discover lesser-used metrics that can deliver more valuable insights when it comes to trending topics. Understanding what your customers want is hugely important for Marketing, Sales, Customer Service and HR teams. Social media is a rich seam of data which will help all your departments understand customers’ journeys. Departments can then … Continue reading 5 Underrated Twitter Metrics You Should Be Using

4 Twitter Tools that Help You With Customer Service

VerticalResponseJune 25, 2015 Twitter has fundamentally changed the way that customer service interactions take place. For years, consumer concerns often went unheard or were swept under the rug to protect a company’s overall image. The increased role of social media within product marketing has however, now given buyers in the marketplace much more power to leverage over … Continue reading 4 Twitter Tools that Help You With Customer Service

Tweeting Without Regret: 7 Top Tips for a Positive, Rewarding Presence on Twitter

Germany KentJune 24, 2015 When Twitter launched in 2006, it was as a simple social network; a place for a quick status update. It grew like crazy — 302 million monthly users by this March — as we discovered its countless uses. Now Twitter is an essential way to communicate, with incredible power to improve … Continue reading Tweeting Without Regret: 7 Top Tips for a Positive, Rewarding Presence on Twitter

4 Ways Businesses Can Maximize Their Time On Twitter

Christine SkiffingtonJune 23, 2015 Twitter provides businesses with great opportunities like real-time marketing and instant connections with their audience in a casual, meaningful way. In fewer than 140 characters, businesses have the power to captivate and engage with thousands of users. Consider these tactics to maximize the benefits of your business’s Twitter account. Tip #1: … Continue reading 4 Ways Businesses Can Maximize Their Time On Twitter