Tag Archives: Transformation

Digital Transformation, Commercial Excellence, and Pricing

Gabriel Smith August 11, 2021 According to George Westerman, MIT scientist and author of Leading Digital: Turning Technology Into Business Transformation, digital transformation (DX) “marks a radical rethinking of how an organization uses technology, people and processes to fundamentally change business performance.” This change has been sought by more and more companies over the last … Continue reading Digital Transformation, Commercial Excellence, and Pricing

How Digital Transformation Is Driving the Fintech Industry

Robert Jackson August 6, 2021 Rapidly advancing technology has effectively shielded several core industry sectors from the adversities of the pandemic. Many enterprises have integrated digital transformation solutions to minimize their losses and optimizing processes. As social distancing and temporary lockdowns have become new norms across the world, every industry has to transform core processes. … Continue reading How Digital Transformation Is Driving the Fintech Industry

Why You Need to Reimage Your Business With Digital Transformation

Efrat Vulfsons July 28, 2021 The internet making the “world a global village” may mean different things to different people; however, it is a complete revolution to the business world. It is the dawn of online transactions and the birth of eCommerce. While the business world was grappling with the “revolution,” the COVID-19 pandemic gave … Continue reading Why You Need to Reimage Your Business With Digital Transformation

What’s Slowing Down Your Digital Transformation? 3 Questions to Ask

John Milburn April 28, 2021 By definition, digital transformation is the process of using digital technologies to create new—or modify existing—business processes, culture, and customer experiences to meet changing business and market requirements (Salesforce). While deploying new technologies and tools to achieve this is part of the equation, at its core, digital transformation means accelerating … Continue reading What’s Slowing Down Your Digital Transformation? 3 Questions to Ask

Transformation is the Only Way to Really Change the Game

Daniel Burrus April 27, 2021 Steve Jobs of Apple once stated, “The people who are crazy enough to think they can change the world are the ones who do.” This mantra has resonated with hundreds of entrepreneurs and business leaders over the past decade since Jobs passed on. What is interesting is how many individuals … Continue reading Transformation is the Only Way to Really Change the Game

How an SMB embraced digital transformation during a pandemic

As the pandemic caused demand for packaged foods to soar, SIGMA Equipment responded by implementing a CRM Chris Wood on April 23, 2021 Indiana-based equipment reseller SIGMA Equipment implemented a new CRM during the pandemic. At a company founded in 2003, and working from homegrown systems until last year, the implementation was a long time … Continue reading How an SMB embraced digital transformation during a pandemic

5 Reasons Why Digital Transformation Can Be a Driving Force For Small Businesses

Gaurav Belani April 8, 2021 The world is going digital. So are we. We all knew the path towards this progression would come soon enough, but 2020 ensured a major leap in the process. The COVID-19 pandemic, while severely restricting the movement of people around the globe, mobilised said masses towards the online businesses that … Continue reading 5 Reasons Why Digital Transformation Can Be a Driving Force For Small Businesses

How SaaS Drives Transformation in Financial Services in 2021

Robert Jackson March 23, 2021 The revolutionary SaaS (Software-as-a-Service) concept can transform various industry sectors, and the finance sector is no exception! As a cloud-based technology, SaaS can benefit fintech companies and banks alike especially in meeting regulatory demands and providing security to their customers. Let’s understand the SaaS model before digging deep into its … Continue reading How SaaS Drives Transformation in Financial Services in 2021

Why Digital Transformation is Now on the CEO’s Shoulders and What That Means For You in the Contact Center

Veronica Krieg January 30, 2021 We’re all tired of harping on the negatives of 2020 (because well, there are tons, and it’s all still fresh). But it turns out, the tumultuous year brought us some positives, too. It’s a year that showed us opportunity. The opportunity to be more intentional with your time. To start … Continue reading Why Digital Transformation is Now on the CEO’s Shoulders and What That Means For You in the Contact Center