Tag Archives: Texting

Why Texting Is a Great Match for Workforce Optimization

by Rich Weborg April 5, 2016 Follow @richardweborgApril 5, 2016 The rise of messaging for business communication has taken the world by storm, and your contact center needs to be ready to respond. But first, you need to make sure you’re responding on the right channels. Research done by Harris Poll and commissioned by OneReach … Continue reading Why Texting Is a Great Match for Workforce Optimization

Texting & Other Ways to Revolutionize Staffing & Recruiting

by Keith Paul November 16, 2015 Follow @keithpaulNovember 16, 2015 There’s an awful lot asked of folks working in the staffing industry. You’re supposed to be Yoda, wisely answering questions lobbed your way by anxious hiring managers and their even more anxious candidates. You’re expected to know the details of each applicant, as though you’re not … Continue reading Texting & Other Ways to Revolutionize Staffing & Recruiting