TD Bank rolls out a new sonic identity aiming to communicate consistent brand values and messages at every touchpoint. Chris Wood on February 14, 2024 When customer experience works, customers receive a consistent and seamless interaction with a business from touchpoint to touchpoint. An often overlooked feature of CX is sound. TD Bank sees it … Continue reading How TD Bank connects customer experience with sound
Tag Archives: Sound
3 ways to sound smarter in your next meeting
By Stephanie Vozza November 29, 2023 You may be incredibly bright, but showing your intelligence in the moment can be challenging, like if you’re called on unexpectedly in a meeting. The most significant barrier to communicating effectively and sounding smart is the fact that we all get nervous, says Matt Abrahams, author of Think … Continue reading 3 ways to sound smarter in your next meeting
3D printing with sound? Yep, that’s possible
By Jesus Diaz February 27, 2023 A machine that instantly materializes objects using ultrasonic holograms sounds like something found onboard the Starship Enterprise, but according to a recent breakthrough from scientists in Germany, it’s not science fiction—it’s reality. A new study published this month in the journal Science Advances from the Max Planck … Continue reading 3D printing with sound? Yep, that’s possible
Why your brand should think less about designing a logo, and more about designing a sound
By Kevin Grady March 14, 2022 The media landscape is evolving. That Jetsons future we were promised? It’s finally taking shape, sans maybe the flying cars. But even they’re in development. Digital billboards and moving online interfaces are becoming ubiquitous, as are a myriad of voice technology applications. Animated album covers on streaming platforms … Continue reading Why your brand should think less about designing a logo, and more about designing a sound
TikTok Offers Insights Into Sound
Sahail Ashraf January 17, 2022 TikTok uses sound, we know this. But brands don’t necessarily know how to capitalise on the impact of sound on audiences. Tiktok is now telling us how. While TikTok may well be known as a platform built on audio due to its focus on music, brands don’t necessarily know how … Continue reading TikTok Offers Insights Into Sound
The Best Way to Succeed in Life is to Be Financially Sound
John Rampton October 29, 2021 How would you define success? Obviously, that answer is different from person to person. For example, some would say that this would be starting your own business, having a family, or having the flexibility to travel the world. While all of these are worthy answers, they’re also impossible if you … Continue reading The Best Way to Succeed in Life is to Be Financially Sound
Social Media Marketing Success: Building a Sound Strategy
Angela Hausman, PhD February 12, 2021 To achieve social media marketing success, you must build a sound marketing strategy, which is a complex task composed of many different facets. Today’s post is designed as a comprehensive summary of elements necessary to plan for social media marketing success. Your first task, if you’ve never built a … Continue reading Social Media Marketing Success: Building a Sound Strategy
The Sound of Silence: Managing Interruptions in the Workplace
Jonathan Crossfield October 2, 2020 This year has seen entire CBDs sit empty, as office workers have had to work from home – many for the first time. This experience has caused a lot of people to think more deeply about what makes an ideal workspace – beyond having the right tech and a fast … Continue reading The Sound of Silence: Managing Interruptions in the Workplace
Training Your Call Center Agents to Sound the Alarm on Harassment in Abusive Customer Interactions Instantly Can Fuel Your Agents’ Empowerment
Laura Krajewski July 17, 2020 When I was in college, I worked in a call center. And one call is engrained in my mind as a permanent reminder of how not to interact. The customer who called in was just so insulting and so…mean. See, I was the last person on the shift. We were … Continue reading Training Your Call Center Agents to Sound the Alarm on Harassment in Abusive Customer Interactions Instantly Can Fuel Your Agents’ Empowerment
The Sweetest Sound and Why Caring Matters For Your Business
Brian Basilico — January 10, 2020 The Sweetest Sound… One of the things Dale Carnegie said in his book, How to Win Friends and Influence People, was that the sweetest sound in anybody’s ear is their own name. I want to take that a step further. I think the sweetest sound is not only somebody’s … Continue reading The Sweetest Sound and Why Caring Matters For Your Business
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