CX doesn’t stall because teams lack insight, but because the questions they keep asking protect the system from real change. By Annette Franz , January 28, 2026 Customer experience teams aren’t failing because they lack passion, tools, or data. They are failing because, when improvement stalls, they ask the wrong questions. Not … Continue reading 10 signs your CX strategy is broken and how to fix it
Bragg Gaming Group signs Golden Whale partnership, supporting goal of being fully AI-first Sophie Atkinson Suswati Basu The iGaming technology provider, Bragg Gaming Group, has announced a strategic partnership with Golden Whale Production which will serve as a step in building the Bragg AI Brain. As part of the agreement, Bragg will … Continue reading Bragg Gaming Group signs Golden Whale partnership, supporting goal of being fully AI-first
OpenAI signs deal to bring Disney characters to Sora and ChatGPT Sora-generated shorts will arrive in Disney+ early next year. Igor Bonifacic UpdatedSat, December 13, 2025 OpenAI and Disney are partnering to bring Disney characters to Sora (OpenAI) It looks like Disney wasted no time delivering on CEO Bob Iger’s promise to bring AI-generated … Continue reading OpenAI signs deal to bring Disney characters to Sora and ChatGPT
November 14, 2025 3 signs your workplace is unprepared for a crisis
Intralot signs deal with Montana Lottery Suswati Basu INTRALOT, Inc. (Intralot), one of the major global gaming providers, has signed a new contract to provide services to the Montana Lottery. The news involves the Montana Lottery’s Sports Bet Montana and the provision of what Intralot describes as “next-generation lottery services.” Intralot and Montana Lottery strike … Continue reading Intralot signs deal with Montana Lottery
July 26, 2025 12 signs you’re micromanaging without realizing it BY Featured Micromanagement can silently creep into leadership styles, often without conscious awareness. Could you be micromanaging without knowing it? Here, leadership experts share the subtle signs that you might be—and how to shift your approach to foster more trust and autonomy within your team. Shift … Continue reading 12 signs you’re micromanaging without realizing it
February 14, 2025 5 warning signs it’s time to make a change to your executive team Unfortunately, just because a leader excelled previously, doesn’t mean they’re still the right fit. Here’s what CEOs should look out for. BY Nathan Christensen I once hired an executive—we’ll call her Alice—who elevated our company overnight. She helped shape our … Continue reading 5 warning signs it’s time to make a change to your executive team
Signals Show Stabilizing Ad Market Could Crumble by Laurie Sullivan , Staff Writer @lauriesullivan, August 21, 2024 Various factors led by fluctuating economic conditions, high interest rates, consumer sentiment and thoughts about the U.S. election outcome could shake up advertising return on investments (ROI) during the second half of this year as advertisers head into the … Continue reading Signs Of A Stabilizing Ad Market Could Crumble
June 20, 2024 N.Y. governor signs bill targeting ‘addictive’ suggested posts on social media feeds for kids Under the legislation, feeds on apps like TikTok and Instagram would be limited for people under age 18 to posts from accounts they follow, rather than content suggested by an automated algorithm. BY Associated Press New York Gov. Kathy … Continue reading N.Y. governor signs bill targeting ‘addictive’ suggested posts on social media feeds for kids
The bloom is off the AI rose as companies dial back spending amid concerns over cost and implementation failures. Constantine von Hoffman on June 12, 2024 This week Apple announced it was (finally) going all in on AI, adding a suite of generative AI capabilities to all its operating systems. While not unexpected, Apple’s … Continue reading Apple doubles down on AI despite signs of an industry slowdown
