Dan Moyle — January 8, 2020 Before you set your sites on slaying the competition with your amazing website redesign, you may want to consider a few things. Not every website is ready for a redesign. Neither is every business. Instead of diving in and having wireframes and graphic mock-ups (or hifis) done and spending … Continue reading 15 Signs Your Website Redesign is Doomed from the Start
John Rampton — December 10, 2019 There are two types of people in the world. Entrepreneurs and everyone else. Want to know which type you are? Here are 50 signs that you might be an entrepreneur. 1. You sold things when you were a kid. While there are exceptions, it’s not uncommon to hear stories … Continue reading 50 Signs You Might Be An Entrepreneur
Calista Rollogas — November 29, 2019 Follow @calistarollogas Identifying customers who are “at-risk” to churn is challenging. The signs can be hard to identify and sometimes subtle. If you have a leaner customer success team, you recognize that you can’t spend equal time on every account. A customer who is considering not renewing with you … Continue reading These 7 Signs Will Help You Identify Customers About To Churn
Virginia Franco — November 27, 2019 Follow @VAFrancoResumes As a resume specialist, I certainly understand that it would be great to wake up thrilled at the prospect of going to work every day. However, for the majority this is simply not a reality – and that’s OK. On the flip side, it’s NOT OK to … Continue reading 7 Signs it May be Time to Shift Gears in Your Career
Jennifer Karpus-Romain — November 19, 2019 Follow @jenniferkarpus Time for CRM! “Where did that Post-It go? I need to call that person back!” “I think we track that somewhere, but I’m not really sure where that information goes.” “It’s Sunday night, and I’m prepping for my meeting tomorrow morning… AGAIN.” Can you relate to these … Continue reading 6 Signs It’s Time for CRM
Lisa Morgan — September 14, 2019 — September 14, 2019 Any website needs ongoing maintenance and optimisation as standard, but sometimes more drastic changes are needed. If your inbound marketing efforts are bringing in plenty of targeted, relevant traffic to your website but performance is slipping, chances are you need a website redesign. In this … Continue reading 5 Signs You Need a Website Redesign
Jen Spencer — May 27, 2019 — May 27, 2019 You’ve been working with a marketing agency for the last year or so, and things seem to be OK. The only problem is, you have a nagging feeling that’s making you wonder if you’re working with the right agency. Because this is such a significant … Continue reading 4 Signs You’re Working with the Right Agency
Rick Lepsinger — May 7, 2019 Follow @onpoint_llc — May 7, 2019 Employee retention is absolutely vital for companies hoping to build sustainable success. In the short term, the cost of losing an employee is significant, costing anywhere between 100 to 300 percent of their salary. In the long run, high turnover can weaken succession … Continue reading 8 Signs an Employee is About to Quit (and What You Can Do About It)
Kerry Stover — February 25, 2019 Follow @kerrystover — February 25, 2019 Organizations interact with many, many external factors every day, and each one has a certain impact — large or small — on the health of your operation. Partners are one of the most impactful factors. Good partners lift your company and employees, but … Continue reading 3 Warning Signs Your Toxic Partner is Threatening Your Company’s Purpose
Burke Alder — January 12, 2019 — January 12, 2019 As a customer success manager (CSM), your goal is to help your customer accounts change their behaviors by using your product(s) to drive positives outcomes and ROI throughout their entire journey with your company. Tracking and measuring product usage is one key method customer success … Continue reading 3 Obvious and Non Obvious Signs Customer Product Usage is Slipping
