Paul Selby — January 7, 2020 Image by PublicDomainPictures from Pixabay Customer service agents field inquiries from customers multiple times per day. Online communities overflow with customer questions. In both situations, these are often the same, repeated issue. But that doesn’t mean new problems aren’t also cropping up a solution. This is where a strong, … Continue reading Start 2020 Off Right With a Focus on Knowledge Management
Sandeep Rathore — January 5, 2020 Having a telecommunication system that fulfills all the requirements of your business communication is a must-have for your small business. And a VoIP (Voice Over Internet Protocol) service helps you with that, at a cost lower than what you might be paying your local telephone provider. What’s more, VoIP … Continue reading 6 Tips to Choose the Right VoIP Service for Your Small Business
A reliable data flow will help automation tools we started to use in past years do their jobs better. Aaron Levy on January 3, 2020 Contributor and SMX speaker, Aaron Levy, shares his insights about why it’s the “year of getting our data really, really right” and how that will impact paid search automations in … Continue reading 2020 will be the year to get our data right
Don Dalrymple — January 3, 2020 Follow @dondalrymple Photo by Oleg Magni on Pexels.com Most things don’t work out. And that is the raw reality of business and entrepreneurship. All those people who were excited and did not call you back are just part of the flow of dealmaking. All those promising projects that did … Continue reading You Only Have to be Right Once
Natalie Boyd — December 27, 2019 Of course, by now social media advertising, specifically Facebook marketing, is a key component of your digital marketing strategy. But what may not be so “of course” is what type of Facebook marketing strategy would be best for your business. We’re here to clear up the distinction between boosting … Continue reading Facebook Ads vs. Boosting Posts: Which is Right for Your Business?
Mrinmoy Rabha — December 23, 2019 What is performance management? Performance management is a system that analyses employees’ performance and weed out the problems that they are facing. Michael Armstrong gave the most relevant definition of performance management in his book “Performance Management: Key Strategies and Practical Guidelines.” It states- “Performance management is a systematic … Continue reading Performance Management: How to Get It Right
Kevin George — December 17, 2019 Follow @imkevin_monk Your email subscribers recognize you according to the from name or sender name. It significantly influences the recipient’s decision to open the email. While your from name should be familiar for the subscriber, you should be able to harness the power of your brand name and marketing … Continue reading Choose the Right From Name and Stand Out in the Email Inbox
Karl Sakas — December 13, 2019 Follow @KarlSakas Choose the right PM software so you can do more at your agency! An agency owner asked me: “What PM software do you recommend? We’re in the process of switching from our current system.” She was considering Basecamp for client-facing and internal communication, and she planned to … Continue reading Picking the Right PM Software For Your Agency
Darleen DeRosa — December 11, 2019 Follow @onpoint_llc Few problems pose more of a threat to an organization’s long-term viability than high turnover. When a company can’t retain its best talent, it must constantly engage in hiring external talent, which can be extremely costly. . Without employee retention strategies, the constant talent churn will make … Continue reading Employee Retention Strategies to Implement Right Now
Kimberly Grimms — December 9, 2019 Follow @https://twitter.com/kimberlygrimms What most searched for words and phrases will lead potential customers to your website? Propelrr, a digital marketing agency in the Philippines, presented a case study on the top searched “near me” keywords. This study discusses the importance of having the right keywords to help boost your … Continue reading Get the Right Traffic: Build a Comprehensive Keyword List
