Sarah Salamat July 23, 2020 As a Facebook Ad specialist, I know as well as anyone that PPC campaigns can help you connect with niche targeted audiences. You can get your ad in front of almost anyone if you know how to reach them. You can think outside the box with these ad campaigns, too. … Continue reading How I Got A 44.57% Click-Through Rate On An Airline Complain Ad
Ray Wang July 17, 2020 Is social media engagement rate still a relevant metric? To make a long story short, the answer is yes. While using social media metrics such as conversion rate or lead generation rate is a more common practice to assess the quality of social media marketing, measuring social media engagement rate … Continue reading Is Social Media Engagement Rate Still a Relevant Metric?
Mike Wolfe July 2, 2020 What keeps SaaS marketers and executives up at night, costs companies hundreds of thousands of dollars, and is just as certain as death and taxes? Customer churn. Churn is a metric that most SaaS marketers loathe talking about because marketing is responsible for bringing leads in the front door, not … Continue reading 5 Ways to Effectively Track Your Churn Rate
Billy Farroll — June 8, 2020 A look at the processes, deliverables and benefits of user experience (UX) and conversion rate optimisation (CRO), and how these can work together to improve your website. When discussing the overall performance of a digital product, there are two terminologies often mentioned in relation to improving performance – user … Continue reading Conversion Rate Optimization and User Experience – What’s the Difference?
Himanshu Rauthan — May 6, 2020 The fundamental purpose of running any business is to rake in maximum sales and profits. Business owners implement different kinds of strategies to boost their revenue and earnings. When it comes to online businesses, the plan is pretty much the same with extra competition and short user attention spans. … Continue reading 8 Conversion Rate Optimization Tactics to Boost Your eCommerce Sales in 2020 [Guide]
Mia Jacobs — March 6, 2020 Attracting new customers is always cause for celebration, but in today’s customer-centric economy, it is not enough to bring in fresh faces. You need to justify your existence to customers at every step, including during onboarding. Once new customers are onboarded, you need to retain them. The real CS … Continue reading How to Fix a High Churn Rate
Suzanna Colberg — March 5, 2020 How Competition, Equity and Recruitment Improve Employee Retention Rates in Contact Centers Low retention has become problematic not just for contact centers, but for businesses in all spaces. Even some of the more bizarrely lenient IT companies are not immune to the churn among the workforce, and with the … Continue reading 3 Ways to Boost Your Contact Center’s Employee Retention Rate
Emily Morgan — February 25, 2020 Unsplash.com A successful small business needs constant investments. You should invest your resources, time as well as cash to turn your startup into a prosperous company. However, not every business owner has enough financial savings to support their small venture. Thus, taking out a small business loan can be … Continue reading Costs of Business Borrowing: Simple Interest, APR, Factor Rate & Amortization (Explained)
Charu Mitra Dubey — December 15, 2019 Follow @CharuMitraDubey Do you own an eCommerce website? If you do then chances are you don’t like people exiting your website without spending even a dime. After all, sales are a priority. But what makes people abandon a cart? 200degrees / Pixabay There isn’t certainly one reason but … Continue reading How to Reduce the Shopping Cart Abandonment Rate? (Proven Ways)
Billy Farroll — October 16, 2019 Conversion Rate Optimisation (CRO) is the process of optimising web pages and/or page elements to increase conversion rates. This normally involves running A/B tests or split tests with two different versions of a page competing against each other. Traffic is divided equally between the two variants to see which … Continue reading What is Conversion Rate Optimisation?