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Consumer confidence drops to its lowest level in nearly two years as Americans fret over their financial futures

Consumer Engagement

April 30, 2024 Consumer confidence drops to its lowest level in nearly two years as Americans fret over their financial futures U.S. consumer confidence deteriorated for the third straight month. BY Associated Press U.S. consumer confidence deteriorated for the third straight month as Americans continue to fret about their short-term financial futures with prices and interest … Continue reading Consumer confidence drops to its lowest level in nearly two years as Americans fret over their financial futures →

AI chatbots are taking over customer service, but most of us would rather wait for a human

AI Chatbots

April 30, 2024 AI chatbots are taking over customer service, but most of us would rather wait for a human Live agents are perceived as being better than bots at most customer service tasks, especially when frustrated consumers are looking for a little empathy. BY Christopher Zara “Please hold for the next available agent.”  For busy … Continue reading AI chatbots are taking over customer service, but most of us would rather wait for a human →

Airlines were just put on notice over ‘surprise junk fees’: 4 new rules they will have to follow

Airlines Services

April 24, 2024 Airlines were just put on notice over ‘surprise junk fees’: 4 new rules they will have to follow Disclosing fees and curbing sly sales tactics that leave travelers paying more are among guidelines laid out by the Department of Transportation. BY Sam Becker The Biden administration’s war against junk fees has taken to … Continue reading Airlines were just put on notice over ‘surprise junk fees’: 4 new rules they will have to follow →

Japanese doctors sue Google over false reviews to highlight the platform’s dangers

Japanese Culture

April 19, 2024 Japanese doctors sue Google over false reviews to highlight the platform’s dangers The damages they are seeking are symbolic, about 23,000 yen ($150) per plaintiff. BY Associated Press A group of Japanese doctors has filed a civil lawsuit against U.S. search giant Google, demanding damages for what they claim are unpoliced derogatory and … Continue reading Japanese doctors sue Google over false reviews to highlight the platform’s dangers →

Pakistan banned X over political instability. A top official is demanding its immediate return

Twitter Under Fire

April 19, 2024 Pakistan banned X over political instability. A top official is demanding its immediate return Millions of people use X in Pakistan, and Khan’s Pakistan Tehreek-e-Insaf party relies on it especially heavily. BY Associated Press An important ally of Pakistani Prime Minister Shehbaz Sharif demanded the government lift a two-month-old ban on the social … Continue reading Pakistan banned X over political instability. A top official is demanding its immediate return →

A baby born this year could lose $1 million over their lifetime because of climate change

Climate Change

April 16, 2024 A baby born this year could lose $1 million over their lifetime because of climate change Climate change is already costing you money. But for the average American born in 2024, the costs will be even higher, according to a new study from Consumer Reports and ICF. BY Adele Peters A baby born … Continue reading A baby born this year could lose $1 million over their lifetime because of climate change →

Apple layoffs: iPhone maker cuts over 600 jobs after reportedly killing off car its project

Employee Layoffs

April 05, 2024 Apple layoffs: iPhone maker cuts over 600 jobs after reportedly killing off its car project The tech giant has filed a WARN notice with the state of California. BY Michael Grothaus Since late 2022, every major tech company has initiated mass layoffs—with the exception of Apple. But now that is finally about to … Continue reading Apple layoffs: iPhone maker cuts over 600 jobs after reportedly killing off car its project →

Apple cuts over 700 jobs following its car and display project closures

Apple Employees

Apple cuts over 700 jobs following its car and display project closures Eight offices in Santa Clara, California were affected by the layoffs. Mariella Moon   Fri, Apr 5, 2024 Apple Over 700 people at Apple have recently lost their jobs, according to the latest WARN report posted by the Employment Development Department of California … Continue reading Apple cuts over 700 jobs following its car and display project closures →

Neil Young is returning to Spotify after boycotting it over Joe Rogan’s vaccine comments

Corporate Appointments

Neil Young is returning to Spotify after boycotting it over Joe Rogan’s vaccine comments He relented now that Rogan’s podcast is no longer exclusive on Spotify. Steve Dent   Wed, Mar 13, 2024 Per Ole Hagen Neil Young is back on Spotify after boycotting the platform over two years ago, he said in a new … Continue reading Neil Young is returning to Spotify after boycotting it over Joe Rogan’s vaccine comments →

Workers express fears over emotion-tracking AI

AI Tools

Workers express fears over emotion-tracking AI Graeme Hanna Tech Journalist    Emotion AI has sparked concerns with worker   Workers have expressed concerns for their well-being and privacy regarding the use of emotion AI in the workplace. An academic study, reported on by The Conversation, has assessed how effective employers are utilizing artificial intelligence (AI), … Continue reading Workers express fears over emotion-tracking AI →

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