Kambi expands North Dakota footprint with tribal casino sportsbook deal agreement Suswati Basu Kambi Group plc is pushing further into the US market with a new multi-year agreement that brings its sports betting technology to North Dakota. The company has signed a deal with the Mandan, Hidatsa and Arikara Nation to power on-site … Continue reading Kambi expands North Dakota footprint with tribal casino sportsbook deal agreement
Catawba Nation announces it has filed for state recognition in North Carolina, with a casino soon to open Sophie Atkinson Suswati Basu The Catawba Nation Chief, Brian Harris, has taken to social media to share the latest vision for the federally recognized tribe in South Carolina. Harris starts by sharing … Continue reading Catawba Nation announces it has filed for state recognition in North Carolina, with a casino soon to open
Learn what an agile, customer-centric culture means, why leadership support matters and how organizations can work toward this goal. Greg Kihlstrom on March 3, 2023 This is the last of a four-part series on the North Star goals that set category leaders apart from their peers. You can find Part 1 (one-to-one, omnichannel personalization) here, … Continue reading North Star goals for category leaders: Agile, customer-centric culture
Beyond just calculating CLV, companies must embrace the total value a customer can bring as a factor in strategic planning, culture and KPIs. Greg Kihlstrom on February 2, 2023 This is the third of a four-part series on the North Star goals that set category leaders apart from their peers. You can find Part 1 … Continue reading North Star goals for category leaders: Customer lifetime value model
Having an effective first-party data strategy means you can balance two sets of customer needs — personalization and privacy. Greg Kihlstrom on January 30, 2023 This is the second of a four-part series on the North Star goals that set category leaders apart from their peers. The first part (one-to-one, omnichannel personalization) can be found … Continue reading North Star goals for category leaders: First-party customer view
Google reveals North Korean-backed campaign targeting security researchers Mariella Moon @mariella_moon Google’s Threat Analysis Group has identified an ongoing campaign that’s been targeting security researchers working on vulnerabilities over the past few months. The team says “a government-backed entity based in North Korea” is behind the attacks, which typically use social engineering to engage the … Continue reading North Korean hackers targeted nearly 1,000 South Korean foreign policy experts
While “one-to-one” and “omnichannel” are the goals, you can start incrementally and work your way toward them. Greg Kihlstrom on January 12, 2023 This is the first of a four-part series on the North Star goals that set category leaders apart from their peers. As marketers, we must constantly balance the ideal with the practical … Continue reading North Star goals for category leaders: One-to-one, omnichannel personalization
Graham Smith January 22, 2021 In a previous blog post, I mentioned the North Star Metric, OKRs and ICE. I said I would explain what they were later. Well, I’m a man of my word, so here it is… If you’ve just landed on this page and want to read my previous post about Growth … Continue reading Growth Hacking; North Star Metric, OKRs and ICE Explained
Amy Bennet — June 27, 2019 — June 27, 2019 A quick trip down memory lane reminds us that the 1990s saw a massive rise in the practice of offshoring call centers. With the convergence of economic factors and technological advancement, it was seen as the cheap alternative for companies who required basic customer support … Continue reading Keep Your Contact Center in North America Without Breaking the Bank
Apple Search Ads Boost iOS App Use, Retention In North America by Laurie Sullivan @lauriesullivan, February 23, 2017 Marketers still struggle to retain app users on smartphones running Android and iOS operating systems, but the overall retention rate for non-gaming iOS apps continues to skyrocket compared with overall rates. Overall, only 10% to 12% of … Continue reading Apple Search Ads Boost iOS App Use, Retention In North America
