A lot of the public’s online conversations are now happening in not-so-public places like Slack, Discord and Telegram. Constantine von Hoffman on August 29, 2022 Pumpkin spice latte (PSL) is a marketer’s dream come true. Introduced by Starbucks in 2003, it has become a cultural icon, created a new consumer product sector and, oh yeah, … Continue reading Pumpkin spice latte and the mystery of the missing consumer conversations
Dave Brock September 6, 2021 Our websites are filled with content about our ‘unique value propositions,” which inevitably turn out to be not that unique. We constantly declare our value in every conversation we have with customers, positioning it around the superiority of our products and services. We tend to declare value, without proof and … Continue reading Value Is a Mystery…..
VerticalResponse — August 1, 2018 Follow @VR4SmallBiz — August 1, 2018 geralt / Pixabay As a business owner, time is valuable and — unfortunately — often limited. It can be challenging to deliver emails of consistently high quality, let alone find time to test, optimize and segment. Fortunately, making it easier isn’t an insurmountable … Continue reading The Mystery of Email Engagement: Solved
Dan Hugge — July 5, 2018 — July 5, 2018 mcmurryjulie / Pixabay Why & When to use Bots? Bots have been garnering a lot of attention recently. The majority of coverage has been positive but it has also garnered negative attention as it relates to Russian bots and their involvement with the 2016 election. … Continue reading To Internet Bot or Not as Part of Your Mystery Shopping Solution
The answers are in the data: Discover three ways analytics can help you put the pieces together. How well do you really know your customers? If your company is like most brands, you already realize that you don’t really know them at all. In fact, a 2015 study from Aberdeen Group found that just 4 … Continue reading How to solve the mystery of what your customers really want
by Alisa MeredithAugust 7, 2016 We love options. The more the better, especially when it comes to targeting our ads – because more targeted advertising means improved results for less money. At least, when you know what you’re doing. Which is why sometimes we hate options. Well, Promoted Pins are no longer the so-simple-a-caveman-could-do-it option. … Continue reading Pinterest Promoted Pin Targeting & The Mystery of Ad Placements [Infographic]
Calvin FordApril 10, 2015 Have you ever wondered what the experience is like for customers who are visiting your business? If you are the manager or the business owner, it’s hard to get an accurate idea of this because your staff will always be on their best behaviour when you are around. What is it … Continue reading What Mystery Shoppers Can Tell You About Your Business
By Jodie Cook, Published November 1, 2014 We’re addressing the subject on most people’s minds when it comes social media marketing – what’s the ROI of social media? It’s a completely valid question and one that no one should shy away from! Companies part with hundreds of thousands of pounds on billboard advertising over a … Continue reading Unlocking The Mystery Of Social Media ROI
