By Kim Staib, Published October 22, 2014 Next month marks an important milestone not only in my career at AG, but in my career in general. This October I will have completed my first year as an inside sales manager. It has been a busy year at AG, with many new faces, new clients, and … Continue reading 4 Lessons Learned After One Year As An Inside Sales Manager
By Michel Falcon, Published October 15, 2014 It was in 2007 that I set a goal to become a customer experience consultant and keynote speaker. I recognized that the companies we admire have made a premeditated effort to put their customers at the core of their business. I also realized that companies who continuously … Continue reading My 3 Crucial Lessons from These Customer Experience Entrepreneurs
With 57,716,969 followers and counting, Katy Perry is taking the Twittersphere by storm. Although Justin Bieber held the title for some time, Katy’s loyal fan base of “Katy Cats” has made her the most followed user on Twitter. In an interview with Ellen DeGeneres late last year, Katy shed some light on her infamous social … Continue reading Social Media Marketing Lessons From Katy Perry
Travel broadens the mind, so the saying goes. In my case, it also sharpens my views on issues that are important for successful email programs. In my previous Email Insider column, I shared strategies for using email as a discovery tool based on an excellent wine recommendation. But that wasn’t the only time I gained … Continue reading Four More Vacation Lessons for Email Marketers
It’s hard to deny the widespread appeal of social media phenomenon Pinterest. With 53 million users in the U.S. alone and climbing, Pinterest has established itself as the place to post, find and share ideas. Though Pinterest is certainly a large company, small business owners can learn some marketing lessons from the social media giant. … Continue reading 3 Small Business Marketing Lessons Learned from Pinterest
