Tag Archives: HumanCentric

How AI lets marketers create human-centric CX at scale

65% of customers say a positive brand experience is more influential than great advertising. Constantine von Hoffman on April 29, 2022 “Why is marketing struggling with customer experience?” asked Blueshift co-founder and CEO Vijay Chittoor. “Why is it not easy for every marketer to just create human centric experiences? After all, everyone wants to do … Continue reading How AI lets marketers create human-centric CX at scale

5 Keys to Building a Human-Centric Performance Management Process

Johnny Duncan — April 7, 2017 — April 7, 2017 Putting the human into human resources can be challenging. Even with modern orientation and on-boarding practices, performance evaluations, management training sessions, and a solid reward system, it can still feel like a cold, sterile environment, as opposed to one that fosters engagement and growth. Comments … Continue reading 5 Keys to Building a Human-Centric Performance Management Process