Jeff Furst — June 9, 2020 Can you have both quality of hire and recruiting speed in the hiring process? Recruiting speed and hiring for quality are two of the biggest challenges facing firms that employ contact center agents. By quality of hire, we mean the organizational standard that defines satisfactory job performance. By recruiting … Continue reading Quality of Hire and Recruiting Speed in Hiring — How Do You Have Both?
Matt Brennan — May 25, 2020 There are a lot of benefits to be had when you hire a blog copywriter… You wouldn’t walk into a psychiatrist’s office and ask “That’s it, am I cured?” after one appointment. You wouldn’t eat healthy for a day and expect to hit your weight-loss goals. You shouldn’t expect … Continue reading Stop Banging Your Head Against the Wall and Hire a Blog Copywriter Immediately
Angela Hausman, PhD — May 19, 2020 Image courtesy of Pexels In the crazy world we live in today, you and your employees are likely working from home. Your business is also likely suffering from the economic impact of the novel coronavirus, which shuttered much of the world, especially retail and entertainment. But, as the … Continue reading 5 Tips to Help You Interview and Hire Remotely
Jennifer Costa — May 12, 2020 Develop Your Small Business’s Growth Strategy with these Hiring Tips Developing a growth strategy for a small to medium-sized business is a complex, and often time-consuming process. With so much information to evaluate, it’s easy to understand why many business leaders don’t spend enough time considering their hiring processes. … Continue reading 5 Hiring Tips for Small Businesses to Hire the Right Employee
Gleb Tsipursky — March 12, 2020 Care about your bottom line? Then you should preferably hire women rather than men. This is true regardless of whether you factor in diversity considerations. Separately from the beneficial financial, social, and cultural impact of having a diverse workforce, hiring women over men makes dollars and sense. You might … Continue reading Why You Should Hire Women Over Men, According to Science
Angela Ash — February 20, 2020 Nowadays, it is more difficult than ever to find the right people capable of and willing to take on the challenges as they come. The reason lies in a simple fact: everyone has gone crazy about innovation. The ability to take risks and rise even stronger when they don’t … Continue reading 7 Innovative Traits to Spot in Your Next New Hire
Jeff Furst — February 18, 2020 Recently I spoke at a British Columbia Contact Centre Association Learning Event. During the discussion, one of the attendees asked “how do you hire a candidate that will behave like other top performers in the contact center.” In this person’s organization, the selection process relies only on interviews. To … Continue reading How Do I Hire Job Candidates Who Will Behave Like My Top Performers?
Andrew Anderson — January 31, 2020 No hiring process in the world is designed to hire the best and brightest. Are you talking to everyone in the world that does that job? That could do that job? Are you able to measure directly the marginal value two years from now of hiring Person A versus … Continue reading Stop Hiring the Wrong People! (Or How to Hire for Growth, Not Skills)
McLean Mills — January 26, 2020 katielwhite91 / Pixabay Augmenting your team with a knowledgeable freelancer can be a game-changing move for your business, but only under one condition: you make the right hire. The reality is, diving into the freelance landscape can be a real hit or miss. If you aren’t doing your due … Continue reading 7 Early Warning Signs That Scream ‘Don’t Hire This Freelancer’
Andrew Zola — January 25, 2020 niekverlaan / Pixabay The global tech talent shortage is relentless and shows no signs of slowing down. As the adage goes, “desperate times call for desperate measures,” and sometimes this approach leads to disastrous recruitment cycles. According to the Harvey Nash/KPMG CIO Survey, a staggering 65% of respondents stated … Continue reading 3 Reasons Why You Hire the Wrong IT Staff and How to Get It Right
