Gap between CMO rhetoric and actual consumer experience on full display. Greg Sterling on December 22, 2014 One of the major buzzwords in retail is “omni-channel.” The notion behind that overused term is the delivery of a consistent brand and shopping experience across channels: online, mobile or in store. According to the omni-philosophy, traditional retailers are supposed to be breaking down the … Continue reading The Opposite Of Omni-Channel: Target’s Ecommerce And Customer Service Failure
Tag Archives: Failure
Failure Has Never Been More Successful
With Fuck Up Nights and other storytelling venues, people are sharing stories of business disaster like never before. By Camille Diane von Kaenel For most entrepreneurs, a $10,000 typo isn’t something to brag about. But when One Hope Wine co-founder Brandon Hall told an audience of 150 young startup enthusiasts about the expensive misprint—his … Continue reading Failure Has Never Been More Successful
Why You Should Learn From Success, Not Failure
Jimmy Daly November 15, 2014 It’s a common misconception that people learn more from failure than success. But in fact, just the opposite is true. Here’s Basecamp co-founder Jason Fried’s thoughts on the Signal v. Noise blog: I don’t understand the cultural fascination with failure being the source of great lessons to be learned. What … Continue reading Why You Should Learn From Success, Not Failure
Avoid Failure – How To Set Up Inbound The Right Way!
By Laura Hogan, Published November 12, 2014 Not that long ago you were enchanted with your inbound marketing strategies. Perhaps it seems like only yesterday when the future was wide open and every chance of a charmed marketing plan was yours for the taking. Starry-eyed and optimistic, you believed what you were told about the … Continue reading Avoid Failure – How To Set Up Inbound The Right Way!
How to Master the Art of Failure for Marketing
By Melanie Mulvihill, Published October 23, 2014 The message comes in a variety of neatly packed phrases: “fail fast,” “failure is a gift,” “embrace failure.” What is this hype all about, and why is failure so in right now? Failure is nodded to as a key stepping stone in the path toward success by thought … Continue reading How to Master the Art of Failure for Marketing