Kellie Wong — May 11, 2020 A great organizational culture is the key to developing the traits necessary for business success. And you’ll see its effects in your bottom line: companies with healthy cultures are 1.5 times more likely to experience revenue growth of 15 percent or more over three years and 2.5 times more … Continue reading Organizational Culture: Definition, Importance, and Development
Dean Levitt — May 7, 2020 When your business takes the step of custom-coding an app, a new website, or an e-commerce store, a choice rears its ugly head. Do you hire a full-time programmer in-house, or a software development agency? There are pros and cons to each option, and the right choice depends on … Continue reading The Pros and Cons of Working With a Software Development Agency
Jonathan Fries — May 4, 2020 Like most industries, the predictions for COVID-19’s long-term impact on retail vary. However, the immediate result of the pandemic and associated closures was a large-scale disruption of commerce. In retail, brick-and-mortar retailers took the brunt of the hit as many were forced to close their doors until further notice. … Continue reading How Distributed Development Can Support Retail During COVID-19
Jonathan Fries — April 13, 2020 Learn about the building blocks of resilient teams and how geographically distributed teams can help combat the times of unrest Real digital transformation is built on a foundation of adaptability and the ability to embrace change. As we all face new challenges, we offer this guide as a way … Continue reading Building Resilient Distributed Development Teams
Dan Moyle — March 27, 2020 Whether it’s only a year old or it’s from 10 years ago, when your website no longer impresses you, it’s hard to deal with it. We get it. We love change as much as the next business. But before you scrap it all in lieu of a shiny new … Continue reading If Website Development is in Your Business Plan, Read This First
JoAnn Corley — March 10, 2020 If you had to choose, if you only had limited funds to invest in leadership development…what would you invest in and why? Seriously consider this question and write your answer down before reading any further. Are You Ready to Make a Change? For many of my readers, particularly those … Continue reading Is Investing in Leadership Development a Waste of Money?
Katy Stalcup — March 9, 2020 If you’re in engineering or development, communicating about cloud infrastructure and other software development costs with your finance department is tricky. For one thing, those costs are almost certainly rising. Also, you are in different roles with different priorities. This naturally creates barriers of communication. You may think your … Continue reading How to Communicate Software Development Costs to Your Finance Department
Laura Krajewski — February 24, 2020 Between meetings with other managers and department heads, you barely have time to answer all the mentions on Slack. Your agents ping you constantly asking for advice. You’ve got a running to-do list with KPIs to track and updates to make to training materials. And, you have a meeting … Continue reading Building Your Own Professional Development into your Call Center Strategy: The Top 5 Call Center Manager Skills to Help your Team (and You) Thrive
Jody Ordioni — February 11, 2020 Employee engagement has become critical for business success. The failure to engage employees results in endangering the productivity and growth of the organization. Employee engagement is a complex strategic process and ‘Learning and Development’ (L&D) is part of it. According to a survey, it was found that around 85% … Continue reading How to Encourage Employee Engagement Through Learning and Development?
Peter Gfader — January 21, 2020 Often we work harder in Scrum teams, but not necessarily smarter. Therefore the way we work has to change. Five tips for more effective agile work. As a technical Scrum Master and technical Agile Coach, I travel a lot with teams and accompany them on their adventures. The adventure … Continue reading 5 Practices That Help With Agile Software Development