By Megan Totka, Published October 23, 2014 Any seasoned blogger or social media marketer will be able to tell you war stories about awful comments, negative feedback, or surprising responses they’ve gotten to content that they have published. Unfortunately, negativity and the Internet seem to go hand in hand. As a blogger, you’ll often get … Continue reading How to Deal with Negativity on Your Blog (and the Internet)
By Kristi Hines, Published October 13, 2014 Whether you have an online or offline business, at some point, you will have to deal with angry customers. Sometimes it might be your fault, but often, customers become angry about things that are beyond your control. No matter what the circumstance, the way you handle your angry … Continue reading How to Deal with Angry Customers
Clients make businesses successful and rewarding, but can be unbearably unforgiving. Whether you’re the CEO, an administrative assistant, or somewhere in between, chances are you have dealt with a difficult client or two. Dreading these clients, or avoiding dealing with them, is emotionally vexing, and not a healthy and mutual relationship. But you may have … Continue reading 5 Difficult Clients We’ve All Had to Deal With
