Tag Archives: Conflict

WSJ study highlights youth exposure to conflict content on TikTok

WSJ study highlights youth exposure to conflict content on TikTok Maxwell William / Last Updated: Dec 23, 2023   In a revealing experiment by The Wall Street Journal, automated accounts posing as 13-year-olds on TikTok were inundated with polarizing and often extreme content related to the Israel-Gaza conflict. This investigation highlights the potent influence of … Continue reading WSJ study highlights youth exposure to conflict content on TikTok

Conflict happens. Here’s how to get better at dealing with it

  By Stephanie Vozza December 01, 2023 Whether it’s a colleague who continuously oversteps their bounds or a boss who disagrees on how tasks should be performed, even a company with a great culture will experience internal conflicts from time to time. According to 2023 research from the management software platform ZipDo, 85% of employees … Continue reading Conflict happens. Here’s how to get better at dealing with it

This technique can help diverse teams deal with conflict effectively

By Alida Miranda-Wolff   February 21, 2022   What often goes unsaid in workplaces is how well employees perform (which in a perfect system determines how they advance) is dependent on their social environments. However, if the social environment is dysfunctional, out-of-sync, or toxic, that creates significant barriers and hurdles to improvement and promotion. Early … Continue reading This technique can help diverse teams deal with conflict effectively

Conflict in the Workplace and Ways to De-escalate it

Mia Naumoska September 3, 2021 Even with the most cohesive teams, occasional conflict is all but inevitable. Statistics show that 85% of employees experience workplace conflicts. Furthermore, 58% say they’d stay at lower-paying jobs if they get to work with a great boss. This is a testament to how widespread office squabbles can be as … Continue reading Conflict in the Workplace and Ways to De-escalate it

The Key to Managing Conflict in the Workforce, No Matter Where your Agents are Working: Naming and Addressing Conflict on your Remote Contact Center Team

Laura Krajewski July 6, 2020 We’ve all been there. You get an email from someone you work with and something doesn’t sit right. Was that word choice just a coincidence? Or, are they annoyed with me? Those absent, non-verbal cues are hard to interpret. It’s often difficult to gauge how your relationship is going with … Continue reading The Key to Managing Conflict in the Workforce, No Matter Where your Agents are Working: Naming and Addressing Conflict on your Remote Contact Center Team