by Paul Johns February 29, 2016February 29, 2016 According to Disney’s animated classic, Mr. Bluebird’s on my shoulder and he’s got a message for you, Twitter has just raised the bar on customer experience for Social Media. It’s the truth, it’s factual and soon all customer queries on social can end up ‘satisfactual’. Zip-A-Dee-Doo-Dah Indeed. … Continue reading Mr. Bluebird on My Shoulder – Everything is Satisfactual →