Laura Krajewski August 7, 2020 As a call center agent, a day of work can be like whiplash. They have hours of monotonous work the first half of your shift and then… BAM! Something goes awry and they’re swamped with back to back phone calls from angry customers. The switch from boredom and tedium to … Continue reading Fight Call Center Burnout and Sky High Turnover Rates: 3 Omnichannel Technology Trends to Adopt to Simplify Your Call Center Agent Experience
Tag Archives: Adopt
Small Business Promotion: 8 Ideas to Adopt During a Crisis
Ronita Mohan June 23, 2020 Promoting your small business during a crisis can feel like an insurmountable challenge. Most SMBs don’t have the financial resources to run huge campaigns—at the same time, without promotional materials, you could lose your audience. There are ways to grow your audience during a crisis, without having to deplete your … Continue reading Small Business Promotion: 8 Ideas to Adopt During a Crisis
5 Examples of LinkedIn Showcase Pages (+ Best Practices You Need to Adopt)
Micah Lally — April 15, 2020 Most businesses have more than one type of audience or buyer persona. In fact, you’re probably targeting at least two or three different niches at any given time. LinkedIn has proven itself as an effective tool for reaching out to leads and speaking to your target audience. But you’re … Continue reading 5 Examples of LinkedIn Showcase Pages (+ Best Practices You Need to Adopt)
9 of the Best UX Design Principles You Need to Adopt Now
Lexie Lu — March 23, 2020 At the heart of user experience (UX) design is what speaks to your target audience. There are millions of websites vying for the attention of the public. If you want to grab your site visitors and keep them engaged, you need to pay attention to the user-friendliness of your … Continue reading 9 of the Best UX Design Principles You Need to Adopt Now
8 Reasons Why You Should Adopt Agile Project Management in 2020
Vartika Kashyap — March 4, 2020 What is Agile? Forget the term agile project management for a while and concentrate only on the word ‘agile’. What do you understand by it? Agile means – efficient or getting maximum output in minimum time without any wastage of time. Now, when we see this in the context … Continue reading 8 Reasons Why You Should Adopt Agile Project Management in 2020
6 Tips You Need to Adopt to Protect Your Tech Business
Lexie Lu — February 19, 2020 Your tech business may be at risk from hackers, lost data, or real-life natural disasters. Protecting your hard work and financial investment requires vigilance. On top of the external threats, you’ll also contend with internal menaces and competition from other businesses. The global IT market is worth about $ … Continue reading 6 Tips You Need to Adopt to Protect Your Tech Business
Project Management Trends for Agencies: What to Skip, What to Adopt
Sylvia Moses — January 16, 2020 What are some of the top project management trends agencies need to watch out for? Find the right answers in this article. As a project manager, you have your work cut out for you. It’s not enough to master the nuances of managing projects in the creative field – … Continue reading Project Management Trends for Agencies: What to Skip, What to Adopt
3 Mindsets You Need to Adopt to Successfully Increase Your Rates
Taylor Gordon — April 26, 2019 — April 26, 2019 Increasing your freelancing or consulting rates is the key to generating more income. In a service-based business, there are only so many hours in a day that we can work. Eventually, you hit a point where there’s a limit to your income unless you’re interested … Continue reading 3 Mindsets You Need to Adopt to Successfully Increase Your Rates
5 Key Technology Solutions That Distribution Businesses Should Adopt to be Successful in 2019
Joe Scioscia — February 21, 2019 — February 21, 2019 Cloud computing is a game-changer for businesses of all sizes, enabling them to compete with larger enterprises by giving them access to the advanced technology they require to improve efficiencies, reduce costs, and grow in one simple deployment. The CIO’s of today are no longer … Continue reading 5 Key Technology Solutions That Distribution Businesses Should Adopt to be Successful in 2019
Tax Resolutions for SMBs: 5 Easy Habits to Adopt in 2019
Kurt Avarell — February 16, 2019 — February 16, 2019 jarmoluk / Pixabay Small and midsize business owners are always looking for ways to save money without jeopardizing the quality of their goods and services. When every penny counts, it doesn’t make sense for business owners to pay more taxes than they owe. Instead, that … Continue reading Tax Resolutions for SMBs: 5 Easy Habits to Adopt in 2019