Category Archives: Online Communities

Thinking of Starting a Business? Here are 5 Reasons Why You Should Consider an Online Business

Marc Andre — February 19, 2020 Free-Photos / Pixabay If you have an entrepreneurial mindset, there are countless types of business that you could start and many different business models to follow. Although traditional brick-and-mortar businesses are certainly an option, there are several reasons why owning an online business is very enticing. Let’s look at … Continue reading Thinking of Starting a Business? Here are 5 Reasons Why You Should Consider an Online Business

Community Moderation Tactics for Healthy Online Communities

Mary Napoleon — October 28, 2016 Follow @mknapoleon— October 28, 2016 Community moderation isn’t just about removing the bad stuff that detractors post in your community. It also includes making decisions about what you want your community members to do. For most customer communities, new members tend to be “lurkers” in the beginning. Emphasizing the … Continue reading Community Moderation Tactics for Healthy Online Communities

Why Online Communities Are Growing And How You Can Get More From Them

by KC Claveria Follow @kcclaveriaAugust 16, 2016 Online communities have become a necessity in today’s business world. To appreciate just how dominant they have become, consider these stats: According to Forrester Research’s 2015 Customer Lifecycle Journey report, 81 percent of companies now have community-type support channels—a steep increase from 2012’s 67 percent figure. The 2015 … Continue reading Why Online Communities Are Growing And How You Can Get More From Them

How to Set Expectations for Community Growth and Success

by Maya Paveza May 6, 2016 Follow @mayapavezaMay 6, 2016 Setting expectations helps to secure success in life and business. Online communities are no different. By setting expectations you help to establish community guidelines and direction, giving focus to the purpose and mission of your community. To help those building new communities we want to … Continue reading How to Set Expectations for Community Growth and Success

7 Tips for a Successful Online Community Launch

by Caitlin Zucal May 3, 2016 Follow @Caitlin_ZucalMay 3, 2016 Online communities present multiple opportunities for enhanced business value. They create an experience that helps businesses achieves their goals, whether it’s acquiring new customers or increasing insight into consumer needs and wants. However, to have a successful community launch, companies must outline expectations, research best … Continue reading 7 Tips for a Successful Online Community Launch