Category Archives: AI Tools

Unbabel provides AI translations for Zendesk

Will let consumers exchange messages with company representatives, even if they speak different languages. Chris Wood on July 19, 2022 AI-powered language platform Unbabel announced a new integration with customer service software company Zendesk that provides translations so agents can provide service to customers who speak in another language. The integration adds value to Zendesk’s … Continue reading Unbabel provides AI translations for Zendesk

Signal AI Intelligence Graph Makes Sense Of The World’s Unstructured Data

Signal AI Intelligence Graph Makes Sense Of The World’s Unstructured Data by Laurie Sullivan  @lauriesullivan, July 15, 2022 Signal AI, a global data insights company, this week announced the launch of its External Intelligence Graph, which provides a view into the relationships between a company and other real-world topics such as consumer trust. The nine-year old … Continue reading Signal AI Intelligence Graph Makes Sense Of The World’s Unstructured Data

How is AI (Artificial Intelligence) Changing the Digital Marketing Game?

Ruhi Van Andel | April 8th, 2021   Artificial intelligence has taken the digital marketing world by storm. This post sheds light on how AI has impacted digital marketing, with the help of its prominent use cases. Artificial intelligence (AI) was just an ambiguous term in the realm of digital marketing a few years ago. … Continue reading How is AI (Artificial Intelligence) Changing the Digital Marketing Game?

The AI Touch: Email Is The Task Most Likely To Be Automated By SMBs

The AI Touch: Email Is The Task Most Likely To Be Automated By SMBs by Ray Schultz , Columnist, October 15, 2021 Small businesses may not be automating their accounts receivable and customer-service functions. But they are sure doing so with their email marketing, according to Automation in Small Business, a study by Skynova.  Of … Continue reading The AI Touch: Email Is The Task Most Likely To Be Automated By SMBs

A.I. Requires Repositioning Your Workforce Rather Than Laying Them Off

Daniel Burrus March 15, 2021 Artificial intelligence (A.I.), one of the 20 core technologies I identified back in 1983 as the drivers of exponential economic value creation, has started out simple. From Amazon’s Alexa, Siri on your iPhone, or proclaiming “hey, Google…” in your home, there are several small but impactful applications of A.I. that … Continue reading A.I. Requires Repositioning Your Workforce Rather Than Laying Them Off

Embracing Diversity Using AI [Infographic]

Brian Wallace February 1, 2021 Having a diverse group of employees is extremely beneficial to a company’s success. People from diverse backgrounds bring different ideas and methods to the table, creating a space of innovation and creativity. The following visual deep dive explains the several ways diversity improves business outcomes, including how companies in the … Continue reading Embracing Diversity Using AI [Infographic]