Anthony ThomasSeptember 8, 2015 Last month British Airways was caught up in a PR incident when a customer Tweeted that a request for a callback from their reservations department was granted to a UK celebrity, a service generally denied to customers. Some clear double standards from @British_Airways based on social status.. Really poor to see. pic.twitter.com/bAqtLVGk5a … Continue reading Plane OK: Airlines Providing Preferential Service on Twitter
Drones are fast becoming the darlings of the marketing and technology communities. I’m seeing stories and case studies about them popping up everywhere like, well… like drones! Simply put, a drone is an airborne robot or vehicle that doesn’t have a pilot or passengers aboard. It’s what the Federal Aviation Administration (FAA) calls an “unmanned … Continue reading It’s A Bird, It’s A Plane! No, Wait, It’s A Marketing Drone!