By Sam Becker October 17, 2022 It’s not easy to live up to the standards of new generations, particularly for those who’ve been around for decades. But some of corporate America’s largest and oldest companies are finding ways to roll with the punches, and are earning high marks for being places where workers … Continue reading Old-school employers like AT&T, Cisco, and Microsoft may offer the best career advancement
By Doug Aamoth September 06, 2022 Love is a strange thing. For instance, I love my three young children. On the other hand, I also love when they go back to school each fall. I also, in my mid-forties, still love learning. So about this time each year, as all the kids are … Continue reading These sites offer thousands of free online classes on just about everything
By Chris Morris June 07, 2022 Between the Great Resignation and the layoffs of the pandemic, there are a lot of people looking for new jobs these days. And that’s presenting a ripe opportunity for scam artists. The Internal Revenue Service (IRS), on Monday, issued a warning to Americans about bad actors … Continue reading 12 red flags that your new job offer may be a scam
Get an app: It’s 2022 and people have been irritated about physical loyalty cards for decades. Constantine von Hoffman on May 19, 2022 The goal of martech is to add value for business and customer via personalized experiences which increase brand engagement. Loyalty programs seem like the perfect channel for this. So why is there … Continue reading Martech failure? 50% say loyalty programs don’t offer much value
Phrasee, the AI-powered language optimization platform, has announced that it will now create language responsive to customer sentiment in real time. Kim Davis on March 1, 2022 Phrasee, the AI-powered language optimization platform, has announced that it will now create language responsive to customer sentiment in real time. Phrasee automatically generates and optimizes messaging for … Continue reading Phrasee to offer real-time language optimization
Apple to offer paid parental leave and more sick days to retail employees Apple Store workers have complained of subpar working conditions during the pandemic A. Khalid @askhalid February 9th, 2022 Noah Berger / reuters Apple will expand benefits for all of its retail employees in the US, beginning April 4th. Bloomberg reports the new … Continue reading Apple to offer paid parental leave and more sick days to retail employees
Matt Ambrose July 22, 2021 How to attract high quality clients… But WITHOUT spending hours writing free swipes for each one. Send them an action plan on how you can heal a gaping wound in their business instead. To give you an example of why you should… I recently hung my shingle in the Nothing … Continue reading Stop Sending Clients Swipes! Offer to Heal a Gaping Wound Instead
Hachem Ramki October 6, 2020 You’ve found your ideal candidate. This is an important position and your candidate has passed every step of the process with flying colors. But the process isn’t over just yet. Beyond locating and sourcing candidates, beyond inviting them, interviewing them, and testing their capabilities, there is negotiation and onboarding to … Continue reading “You’re Hired!”: Writing an Excellent Offer Letter
Angela Hausman, PhD — June 2, 2020 Photo by Nicolas J Leclercq on Unsplash “Speech is the fundamental means of human communication; all cultures persuade, inform and build relationships primarily through speech,” said Clifford Nass, Stanford researcher, and the huge boom in voice-user interface is testimony to this belief. The voice-user interface offered by devices … Continue reading Why Your Marketing Firm Should Offer Voice-User Interface as Part of Its Web Design Services
Veronica Krieg — March 9, 2020 Have you ever heard of Flashbulb memory? Flashbulb memory is our tendency, as humans, to only remember experiences where our emotions run high. The thrilling time we went skydiving. The upset we felt when we didn’t get that promotion. Or, the infuriating call we had with a red-hot customer … Continue reading Call Center Improvement Strategies that Work: 4 Ways to Offer Your Agents Instant Feedback and Finally Deliver on Your Customer Experience Promises
