April 30, 2024 AI chatbots are taking over customer service, but most of us would rather wait for a human Live agents are perceived as being better than bots at most customer service tasks, especially when frustrated consumers are looking for a little empathy. BY Christopher Zara “Please hold for the next available agent.” For busy … Continue reading AI chatbots are taking over customer service, but most of us would rather wait for a human
April 26, 2024 The 3 most common styles of toxic leadership The three most common forms of toxic leadership create self-defeating cultures that stifle innovation, undermine trust, and destroy engagement. BY Ryne Sherman Leadership is key to any successful organization. Leadership is not only responsible for the most critical organizational decisions, but also shaping the culture … Continue reading The 3 most common styles of toxic leadership
April 24, 2024 Major business groups sue to block FTC’s ban on most worker noncompete agreements The U.S. Chamber of Commerce could move for an injunction temporarily blocking the FTC’s rule from taking effect as the case proceeds. BY Reuters The U.S. Chamber of Commerce, the country’s largest business lobby, filed a lawsuit on Wednesday seeking … Continue reading Major business groups sue to block FTC’s ban on most worker noncompete agreements
April 23, 2024 The FTC just banned most noncompetes On Tuesday, the FTC voted to ban all new noncompete clauses and render existing noncompetes unenforceable for most private sector workers. BY Pavithra Mohan In 2023, the Federal Trade Commission (FTC) took a strong position on noncompete clauses with a proposed rule that would outright ban … Continue reading The FTC just banned most noncompetes
April 23, 2024 It’s not just you: Wednesday might be the most stressful day at work “It’s like you’re at the halfway mark, staring down deadlines but the weekend’s still too far off to feel any relief.” BY Stephanie Vozza Wednesday, affectionately known as “Hump Day,” seems like a positive milestone during the week. You’re halfway … Continue reading It’s not just you: Wednesday might be the most stressful day at work
April 04, 2024 One of the most addictive apps of the year just got better Rooms, an app that lets you build and explore interactive rooms, is out of its proof-of-concept phase. BY Hunter Schwarz Rooms, a free iOS app that lets users create and swipe through interactive 3D rooms, has done some remodeling. “The first … Continue reading One of the most addictive apps of the year just got better
April 02, 2024 How the most innovative nonprofits stand out—and succeed—in such a crowded field A focus on mission, values, and demographics is key to any successful nonprofit. BY Kristin Toussaint There are upwards of 1.7 million nonprofit organizations across the country. But that figure includes everything from public foundations to private charities to your hometown’s … Continue reading How the most innovative nonprofits stand out—and succeed—in such a crowded field
March 14, 2024 These are the 4 most common career crises Navigating obstacles is a crucial part of any successful career. BY David Oxley and Helmut Schuster Fifty years ago, we handwrote job applications and mailed them in envelopes. Twenty-five years ago, we emailed Word document résumés to recruitment agencies. Today, we work on our personal … Continue reading These are the 4 most common career crises
By Yonason Goldson March 10, 2024 In The Dark Side of the Moon, one of the most iconic albums of all time, Pink Floyd reflects on the unpredictability of life, the yearning for connection amid isolation, and the tension between holding on to the familiar and embracing the constant of change: And if … Continue reading This is one of the most overlooked factors in success
Maximize your marketing work management solution with streamlined processes, enhanced collaboration and boosted productivity. Brianna Miller on February 19, 2024 Today, B2B marketing teams must tackle the challenge of handling intricate workflows, enhancing communication and fostering efficient collaboration. Traditional project management tools might not fully meet the requirements of B2B marketing teams. That’s where marketing … Continue reading How to make the most of your marketing work management solution
