Service reps gain control over channel and timing to accommodate customer needs. Chris Wood on February 11, 2022 CX software company VHT has announced the availability of their Mindful engagement app on the Genesys AppFoundry marketplace. The app aims at giving marketers better control over where conversations with customers occur. Using the Mindful app, users … Continue reading VHT’s Mindful app joins Genesys AppFoundry marketplace →