Tag Archives: High

How to Address High Turnover With Retail Employees

Kellie Wong January 14, 2021 Here’s a not-so-fun fact: Retail employees leave their positions at a rate that’s over four times higher than the average turnover rate in all other industries. According to Human Resources Today, that translates to $ 19 billion in costs related to hiring and training new employees. The highest turnover rates … Continue reading How to Address High Turnover With Retail Employees

4 Ideas to Start a Digital Business Without the High Cost

Enstine Muki September 2, 2020 The world is currently going through tough times and no one is immune. However, like other pandemics, COVID-19 will see its end. But before then, a lot is going to change, including the way we do business. Unprecedented mass layoffs, furloughs, and job cuts triggered by the Coronavirus outbreak have … Continue reading 4 Ideas to Start a Digital Business Without the High Cost

Fight Call Center Burnout and Sky High Turnover Rates: 3 Omnichannel Technology Trends to Adopt to Simplify Your Call Center Agent Experience

Laura Krajewski August 7, 2020 As a call center agent, a day of work can be like whiplash. They have hours of monotonous work the first half of your shift and then… BAM! Something goes awry and they’re swamped with back to back phone calls from angry customers. The switch from boredom and tedium to … Continue reading Fight Call Center Burnout and Sky High Turnover Rates: 3 Omnichannel Technology Trends to Adopt to Simplify Your Call Center Agent Experience

How to Improve Learning Agility to Climb High in Your Career

Micah Lally — April 8, 2020 It’s incredibly sought after in leadership and encouraged in individual reports, but it can be incredibly difficult to cultivate if you don’t fully understand it. Learning agility doesn’t have to be a novel skill. If you follow the right tips and learn how to reinforce and enable your team, … Continue reading How to Improve Learning Agility to Climb High in Your Career

Work-Life Balance: How to Have It All & Retain High Quality Employees

Morgan Jones — February 28, 2020 What Factors Are Important for Employee Retention and satisfaction? Work-life balance has become essential. Millennials are the largest group in the workplace, and besides salary this is the most important factor for them when considering a job. Millennials may be driving the charge to integrate these two traditionally separate … Continue reading Work-Life Balance: How to Have It All & Retain High Quality Employees