April 13, 2026 Why the Iran cyberattack everyone warned about hasn’t really happened yet BY Chris Morris When the U.S. began “major combat operations” against Iran in late February, the warnings about an online counterattack from Iran and groups tied to the nation came from every corner. But more than six weeks later, there have … Continue reading Why the Iran cyberattack everyone warned about hasn’t really happened yet
21 years later, Meta still hasn’t given up on the Facebook ‘poke’ The company is once again trying to revive the storied feature. Karissa Bell Meta wants you to start poking again, apparently. (Screenshot via Meta) Meta currently has lots of priorities Mark Zuckerberg likely never would have imagined back in the early days of … Continue reading 21 years later, Meta still hasn’t given up on the Facebook ‘poke’
By Stephen Magli December 10, 2022 Within the past few years, the percentage of employees who quit their jobs has reached the highest levels in at least 20 years. This trend, along with quiet quitting, has been accelerated by the pandemic. According to a study from Pew Research Center, low pay (63%), no opportunities … Continue reading POV: I’m a CEO who hasn’t had an employee quit in 5 years—here’s how
Nadya AhmedApril 25, 2015 Ever heard the phrase ‘Get with the times’? Often used among the younger generation when describing people that aren’t on trend or up to date, this phrase isn’t too distinct from the world of customer service, because as technology has evolved it would seem that most aspects of customer service haven’t. … Continue reading Technology Has Changed. Why Hasn’t Customer Service?
